Failing update KB947821?

  • Thread starter Thread starter Tinker
  • Start date Start date
T

Tinker

My system has been trying to install the update KB947821 for several
days now. The install seems to go ok, with the install reported as
successful, but it keeps reappearing on the "new updates list".

If I recall correctly this is one of the updates that has to be
installed before SP1.

Suggestions, tips and/or things to try?

Tinker
 
Have a read through the kb article -

Description of the CheckSUR update for Windows Vista and for Windows Vista for x64-based
systems
http://support.microsoft.com/kb/947821

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| My system has been trying to install the update KB947821 for several
| days now. The install seems to go ok, with the install reported as
| successful, but it keeps reappearing on the "new updates list".
|
| If I recall correctly this is one of the updates that has to be
| installed before SP1.
|
| Suggestions, tips and/or things to try?
|
| Tinker
 
Tinker said:
My system has been trying to install the update KB947821 for several
days now. The install seems to go ok, with the install reported as
successful, but it keeps reappearing on the "new updates list".

If I recall correctly this is one of the updates that has to be
installed before SP1.

Suggestions, tips and/or things to try?

Tinker

Found the log file for CheckSUR, it is below.

Now what do I do about the "corrupt manifest" errors?

Tinker

=================================
Checking System Update Readiness.
Version 6.0.6000.2
2008-03-21 14:18:58 PM

Checking Deployment Packages

Checking Package Manifests and catalogs.
(f) Corrupt Manifest CBS 0x800F0900
\servicing\packages\Package_2_for_KB946041~31bf3856ad364e35~amd64~~6.0.1.0.mum
Line 1: MZ

Checking package watchlist.

Checking component watchlist.

Checking packages.
Checking component registry

Checking component store
(f) Corrupt Manifest CSI 0x00000000
\winsxs\Manifests\amd64_92ad9ec01fbfc43ff0ad4f643bfe04c9_31bf3856ad364e35_6.0.6000.16609_none_605cf59574d5d9f6.manifest
Hash: Stored hash does not match file hash
(f) Corrupt Manifest CSI 0x00000000
\winsxs\Manifests\amd64_d71f546266d1077c9226a1ad94096174_31bf3856ad364e35_6.0.6000.20734_none_5b34654266acffac.manifest
Hash: Stored hash does not match file hash
(f) Corrupt Manifest CSI 0x00000000
\winsxs\Manifests\amd64_microsoft-windows-oespamfilter-dat_31bf3856ad364e35_6.0.6000.20778_none_4d0666a940006185.manifest
Hash: Stored hash does not match file hash

Scanned 12652 components, 18275 component payload files
Summary:
Milliseconds: 1383515
Found 4 errors
CSI Corrupt Manifest Total Count: 3
CBS Corrupt Manifest Total Count: 1
Customer Experience report successfuly uploaded. Thank you for
participating. For more information, see the Microsoft Customer
Experience Improvement Program on the Microsoft web site.
 
| Tinker wrote:
| > My system has been trying to install the update KB947821 for several
| > days now. The install seems to go ok, with the install reported as
| > successful, but it keeps reappearing on the "new updates list".
| >
| > If I recall correctly this is one of the updates that has to be
| > installed before SP1.
| >
| > Suggestions, tips and/or things to try?
| >
| > Tinker
|
| Found the log file for CheckSUR, it is below.
|
| Now what do I do about the "corrupt manifest" errors?
|
| Tinker
|
| =================================
| Checking System Update Readiness.
| Version 6.0.6000.2
| 2008-03-21 14:18:58 PM
|
| Checking Deployment Packages
|
| Checking Package Manifests and catalogs.
| (f) Corrupt Manifest CBS 0x800F0900
| \servicing\packages\Package_2_for_KB946041~31bf3856ad364e35~amd64~~6.0.1.0.mum
| Line 1: MZ
|
| Checking package watchlist.
|
| Checking component watchlist.
|
| Checking packages.
| Checking component registry
|
| Checking component store
| (f) Corrupt Manifest CSI 0x00000000
|
\winsxs\Manifests\amd64_92ad9ec01fbfc43ff0ad4f643bfe04c9_31bf3856ad364e35_6.0.6000.16609_none_605cf59574d5d9f6.manifest
| Hash: Stored hash does not match file hash
| (f) Corrupt Manifest CSI 0x00000000
|
\winsxs\Manifests\amd64_d71f546266d1077c9226a1ad94096174_31bf3856ad364e35_6.0.6000.20734_none_5b34654266acffac.manifest
| Hash: Stored hash does not match file hash
| (f) Corrupt Manifest CSI 0x00000000
|
\winsxs\Manifests\amd64_microsoft-windows-oespamfilter-dat_31bf3856ad364e35_6.0.6000.20778_none_4d0666a940006185.manifest
| Hash: Stored hash does not match file hash
|
| Scanned 12652 components, 18275 component payload files
| Summary:
| Milliseconds: 1383515
| Found 4 errors
| CSI Corrupt Manifest Total Count: 3
| CBS Corrupt Manifest Total Count: 1
| Customer Experience report successfuly uploaded. Thank you for
| participating. For more information, see the Microsoft Customer
| Experience Improvement Program on the Microsoft web site.


Reboot - did it fix anything? Is SP1 now available.
--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
 
TaurArian said:
| Tinker wrote:
| > My system has been trying to install the update KB947821 for several
| > days now. The install seems to go ok, with the install reported as
| > successful, but it keeps reappearing on the "new updates list".
| >
| > If I recall correctly this is one of the updates that has to be
| > installed before SP1.
| >
| > Suggestions, tips and/or things to try?
| >
| > Tinker
|
| Found the log file for CheckSUR, it is below.
|
| Now what do I do about the "corrupt manifest" errors?
|
| Tinker
|
| =================================
| Checking System Update Readiness.
| Version 6.0.6000.2
| 2008-03-21 14:18:58 PM
|
| Checking Deployment Packages
|
| Checking Package Manifests and catalogs.
| (f) Corrupt Manifest CBS 0x800F0900
| \servicing\packages\Package_2_for_KB946041~31bf3856ad364e35~amd64~~6.0.1.0.mum
| Line 1: MZ
|
| Checking package watchlist.
|
| Checking component watchlist.
|
| Checking packages.
| Checking component registry
|
| Checking component store
| (f) Corrupt Manifest CSI 0x00000000
|
\winsxs\Manifests\amd64_92ad9ec01fbfc43ff0ad4f643bfe04c9_31bf3856ad364e35_6.0.6000.16609_none_605cf59574d5d9f6.manifest
| Hash: Stored hash does not match file hash
| (f) Corrupt Manifest CSI 0x00000000
|
\winsxs\Manifests\amd64_d71f546266d1077c9226a1ad94096174_31bf3856ad364e35_6.0.6000.20734_none_5b34654266acffac.manifest
| Hash: Stored hash does not match file hash
| (f) Corrupt Manifest CSI 0x00000000
|
\winsxs\Manifests\amd64_microsoft-windows-oespamfilter-dat_31bf3856ad364e35_6.0.6000.20778_none_4d0666a940006185.manifest
| Hash: Stored hash does not match file hash
|
| Scanned 12652 components, 18275 component payload files
| Summary:
| Milliseconds: 1383515
| Found 4 errors
| CSI Corrupt Manifest Total Count: 3
| CBS Corrupt Manifest Total Count: 1
| Customer Experience report successfuly uploaded. Thank you for
| participating. For more information, see the Microsoft Customer
| Experience Improvement Program on the Microsoft web site.


Reboot - did it fix anything? Is SP1 now available.


No change still asking to install KB947821 despite the "successful
installation of the patch 14 times.

Tinker
 
| TaurArian wrote:
| > | > | Tinker wrote:
| > | > My system has been trying to install the update KB947821 for several
| > | > days now. The install seems to go ok, with the install reported as
| > | > successful, but it keeps reappearing on the "new updates list".
| > | >
| > | > If I recall correctly this is one of the updates that has to be
| > | > installed before SP1.
| > | >
| > | > Suggestions, tips and/or things to try?
| > | >
| > | > Tinker
| > |
| > | Found the log file for CheckSUR, it is below.
| > |
| > | Now what do I do about the "corrupt manifest" errors?
| > |
| > | Tinker
| > |
| > | =================================
| > | Checking System Update Readiness.
| > | Version 6.0.6000.2
| > | 2008-03-21 14:18:58 PM
| > |
| > | Checking Deployment Packages
| > |
| > | Checking Package Manifests and catalogs.
| > | (f) Corrupt Manifest CBS 0x800F0900
| > | \servicing\packages\Package_2_for_KB946041~31bf3856ad364e35~amd64~~6.0.1.0.mum
| > | Line 1: MZ
| > |
| > | Checking package watchlist.
| > |
| > | Checking component watchlist.
| > |
| > | Checking packages.
| > | Checking component registry
| > |
| > | Checking component store
| > | (f) Corrupt Manifest CSI 0x00000000
| > |
| >
\winsxs\Manifests\amd64_92ad9ec01fbfc43ff0ad4f643bfe04c9_31bf3856ad364e35_6.0.6000.16609_none_605cf59574d5d9f6.manifest
| > | Hash: Stored hash does not match file hash
| > | (f) Corrupt Manifest CSI 0x00000000
| > |
| >
\winsxs\Manifests\amd64_d71f546266d1077c9226a1ad94096174_31bf3856ad364e35_6.0.6000.20734_none_5b34654266acffac.manifest
| > | Hash: Stored hash does not match file hash
| > | (f) Corrupt Manifest CSI 0x00000000
| > |
| >
\winsxs\Manifests\amd64_microsoft-windows-oespamfilter-dat_31bf3856ad364e35_6.0.6000.20778_none_4d0666a940006185.manifest
| > | Hash: Stored hash does not match file hash
| > |
| > | Scanned 12652 components, 18275 component payload files
| > | Summary:
| > | Milliseconds: 1383515
| > | Found 4 errors
| > | CSI Corrupt Manifest Total Count: 3
| > | CBS Corrupt Manifest Total Count: 1
| > | Customer Experience report successfuly uploaded. Thank you for
| > | participating. For more information, see the Microsoft Customer
| > | Experience Improvement Program on the Microsoft web site.
| >
| >
| > Reboot - did it fix anything? Is SP1 now available.
|
|
| No change still asking to install KB947821 despite the "successful
| installation of the patch 14 times.
|
| Tinker


Tinker, I really don't know at this stage - perhaps
Windows Vista Service Pack 1 (All Languages)
Unlimited installation and compatibility support is available at no charge until March 18,
2009.
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

Please post back with any information that MS gives you that actually works .... this will
assist others.

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
 
TaurArian said:
| TaurArian wrote:
| > | > | Tinker wrote:
| > | > My system has been trying to install the update KB947821 for several
| > | > days now. The install seems to go ok, with the install reported as
| > | > successful, but it keeps reappearing on the "new updates list".
| > | >
| > | > If I recall correctly this is one of the updates that has to be
| > | > installed before SP1.
| > | >
| > | > Suggestions, tips and/or things to try?
| > | >
| > | > Tinker
| > |
| > | Found the log file for CheckSUR, it is below.
| > |
| > | Now what do I do about the "corrupt manifest" errors?
| > |
| > | Tinker
| > |
| > | =================================
| > | Checking System Update Readiness.
| > | Version 6.0.6000.2
| > | 2008-03-21 14:18:58 PM
| > |
| > | Checking Deployment Packages
| > |
| > | Checking Package Manifests and catalogs.
| > | (f) Corrupt Manifest CBS 0x800F0900
| > | \servicing\packages\Package_2_for_KB946041~31bf3856ad364e35~amd64~~6.0.1.0.mum
| > | Line 1: MZ
| > |
| > | Checking package watchlist.
| > |
| > | Checking component watchlist.
| > |
| > | Checking packages.
| > | Checking component registry
| > |
| > | Checking component store
| > | (f) Corrupt Manifest CSI 0x00000000
| > |
| >
\winsxs\Manifests\amd64_92ad9ec01fbfc43ff0ad4f643bfe04c9_31bf3856ad364e35_6.0.6000.16609_none_605cf59574d5d9f6.manifest
| > | Hash: Stored hash does not match file hash
| > | (f) Corrupt Manifest CSI 0x00000000
| > |
| >
\winsxs\Manifests\amd64_d71f546266d1077c9226a1ad94096174_31bf3856ad364e35_6.0.6000.20734_none_5b34654266acffac.manifest
| > | Hash: Stored hash does not match file hash
| > | (f) Corrupt Manifest CSI 0x00000000
| > |
| >
\winsxs\Manifests\amd64_microsoft-windows-oespamfilter-dat_31bf3856ad364e35_6.0.6000.20778_none_4d0666a940006185.manifest
| > | Hash: Stored hash does not match file hash
| > |
| > | Scanned 12652 components, 18275 component payload files
| > | Summary:
| > | Milliseconds: 1383515
| > | Found 4 errors
| > | CSI Corrupt Manifest Total Count: 3
| > | CBS Corrupt Manifest Total Count: 1
| > | Customer Experience report successfuly uploaded. Thank you for
| > | participating. For more information, see the Microsoft Customer
| > | Experience Improvement Program on the Microsoft web site.
| >
| >
| > Reboot - did it fix anything? Is SP1 now available.
|
|
| No change still asking to install KB947821 despite the "successful
| installation of the patch 14 times.
|
| Tinker


Tinker, I really don't know at this stage - perhaps
Windows Vista Service Pack 1 (All Languages)
Unlimited installation and compatibility support is available at no charge until March 18,
2009.
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

Please post back with any information that MS gives you that actually works .... this will
assist others.
Thanks for the link. If I get an answer that is helpful, I'll post it to
this thread.

Tinker
 
Tinker said:
Thanks for the link. If I get an answer that is helpful, I'll post it to
this thread.

Tinker

Response from MS stated that there can be a correct installation without
all the synchronization being done. MS recommended that I hide the
update, and proceed.

I have done so, and the message to install KB947821 is gone. When I
check for hidden updates, it does not appear in that listing. (it's
blank in my case.)

Now trying to get SP1 installed: proceeds to about 6% download and
errors with code 800F0900, but that's another thread.

Thank you for the suggestions.

Tinker
 
| Tinker wrote:
| > TaurArian wrote:
| >> | >> | TaurArian wrote:
| >> | > | >> | > | Tinker wrote:
| >> | > | > My system has been trying to install the update KB947821 for
| >> several
| >> | > | > days now. The install seems to go ok, with the install
| >> reported as
| >> | > | > successful, but it keeps reappearing on the "new updates list".
| >> | > | >
| >> | > | > If I recall correctly this is one of the updates that has to be
| >> | > | > installed before SP1.
| >> | > | >
| >> | > | > Suggestions, tips and/or things to try?
| >> | > | >
| >> | > | > Tinker
| >> | > |
| >> | > | Found the log file for CheckSUR, it is below.
| >> | > |
| >> | > | Now what do I do about the "corrupt manifest" errors?
| >> | > |
| >> | > | Tinker
| >> | > |
| >> | > | =================================
| >> | > | Checking System Update Readiness.
| >> | > | Version 6.0.6000.2
| >> | > | 2008-03-21 14:18:58 PM
| >> | > |
| >> | > | Checking Deployment Packages
| >> | > |
| >> | > | Checking Package Manifests and catalogs.
| >> | > | (f) Corrupt Manifest CBS 0x800F0900
| >> | > |
| >> \servicing\packages\Package_2_for_KB946041~31bf3856ad364e35~amd64~~6.0.1.0.mum
| >>
| >> | > | Line 1: MZ
| >> | > |
| >> | > | Checking package watchlist.
| >> | > |
| >> | > | Checking component watchlist.
| >> | > |
| >> | > | Checking packages.
| >> | > | Checking component registry
| >> | > |
| >> | > | Checking component store
| >> | > | (f) Corrupt Manifest CSI 0x00000000
| >> | > |
| >> | >
| >>
\winsxs\Manifests\amd64_92ad9ec01fbfc43ff0ad4f643bfe04c9_31bf3856ad364e35_6.0.6000.16609_none_605cf59574d5d9f6.manifest
| >>
| >> | > | Hash: Stored hash does not match file hash
| >> | > | (f) Corrupt Manifest CSI 0x00000000
| >> | > |
| >> | >
| >>
\winsxs\Manifests\amd64_d71f546266d1077c9226a1ad94096174_31bf3856ad364e35_6.0.6000.20734_none_5b34654266acffac.manifest
| >>
| >> | > | Hash: Stored hash does not match file hash
| >> | > | (f) Corrupt Manifest CSI 0x00000000
| >> | > |
| >> | >
| >>
\winsxs\Manifests\amd64_microsoft-windows-oespamfilter-dat_31bf3856ad364e35_6.0.6000.20778_none_4d0666a940006185.manifest
| >>
| >> | > | Hash: Stored hash does not match file hash
| >> | > |
| >> | > | Scanned 12652 components, 18275 component payload files
| >> | > | Summary:
| >> | > | Milliseconds: 1383515
| >> | > | Found 4 errors
| >> | > | CSI Corrupt Manifest Total Count: 3
| >> | > | CBS Corrupt Manifest Total Count: 1
| >> | > | Customer Experience report successfuly uploaded. Thank you for
| >> | > | participating. For more information, see the Microsoft Customer
| >> | > | Experience Improvement Program on the Microsoft web site.
| >> | >
| >> | >
| >> | > Reboot - did it fix anything? Is SP1 now available.
| >> |
| >> |
| >> | No change still asking to install KB947821 despite the "successful
| >> | installation of the patch 14 times.
| >> |
| >> | Tinker
| >>
| >>
| >> Tinker, I really don't know at this stage - perhaps
| >> Windows Vista Service Pack 1 (All Languages)
| >> Unlimited installation and compatibility support is available at no
| >> charge until March 18, 2009.
| >>
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921
| >>
| >>
| >> Please post back with any information that MS gives you that actually
| >> works .... this will assist others.
| >>
| > Thanks for the link. If I get an answer that is helpful, I'll post it to
| > this thread.
| >
| > Tinker
|
| Response from MS stated that there can be a correct installation without
| all the synchronization being done. MS recommended that I hide the
| update, and proceed.
|
| I have done so, and the message to install KB947821 is gone. When I
| check for hidden updates, it does not appear in that listing. (it's
| blank in my case.)
|
| Now trying to get SP1 installed: proceeds to about 6% download and
| errors with code 800F0900, but that's another thread.
|
| Thank you for the suggestions.
|
| Tinker

Thanks for the update, it appears MS weren't very helpful. All I found on that error is
"failed to evaluate install rule". Not very helpful. Go back to MS and again ask for help
again and provide the latest problem/error code.

K
 
TaurArian said:
| Tinker wrote:
| > TaurArian wrote:
| >> | >> | TaurArian wrote:
| >> | > | >> | > | Tinker wrote:
| >> | > | > My system has been trying to install the update KB947821 for
| >> several
| >> | > | > days now. The install seems to go ok, with the install
| >> reported as
| >> | > | > successful, but it keeps reappearing on the "new updates list".
| >> | > | >
| >> | > | > If I recall correctly this is one of the updates that has to be
| >> | > | > installed before SP1.
| >> | > | >
| >> | > | > Suggestions, tips and/or things to try?
| >> | > | >
| >> | > | > Tinker
| >> | > |
| >> | > | Found the log file for CheckSUR, it is below.
| >> | > |
| >> | > | Now what do I do about the "corrupt manifest" errors?
| >> | > |
| >> | > | Tinker
| >> | > |
| >> | > | =================================
| >> | > | Checking System Update Readiness.
| >> | > | Version 6.0.6000.2
| >> | > | 2008-03-21 14:18:58 PM
| >> | > |
| >> | > | Checking Deployment Packages
| >> | > |
| >> | > | Checking Package Manifests and catalogs.
| >> | > | (f) Corrupt Manifest CBS 0x800F0900
| >> | > |
| >> \servicing\packages\Package_2_for_KB946041~31bf3856ad364e35~amd64~~6.0.1.0.mum
| >>
| >> | > | Line 1: MZ
| >> | > |
| >> | > | Checking package watchlist.
| >> | > |
| >> | > | Checking component watchlist.
| >> | > |
| >> | > | Checking packages.
| >> | > | Checking component registry
| >> | > |
| >> | > | Checking component store
| >> | > | (f) Corrupt Manifest CSI 0x00000000
| >> | > |
| >> | >
| >>
\winsxs\Manifests\amd64_92ad9ec01fbfc43ff0ad4f643bfe04c9_31bf3856ad364e35_6.0.6000.16609_none_605cf59574d5d9f6.manifest
| >>
| >> | > | Hash: Stored hash does not match file hash
| >> | > | (f) Corrupt Manifest CSI 0x00000000
| >> | > |
| >> | >
| >>
\winsxs\Manifests\amd64_d71f546266d1077c9226a1ad94096174_31bf3856ad364e35_6.0.6000.20734_none_5b34654266acffac.manifest
| >>
| >> | > | Hash: Stored hash does not match file hash
| >> | > | (f) Corrupt Manifest CSI 0x00000000
| >> | > |
| >> | >
| >>
\winsxs\Manifests\amd64_microsoft-windows-oespamfilter-dat_31bf3856ad364e35_6.0.6000.20778_none_4d0666a940006185.manifest
| >>
| >> | > | Hash: Stored hash does not match file hash
| >> | > |
| >> | > | Scanned 12652 components, 18275 component payload files
| >> | > | Summary:
| >> | > | Milliseconds: 1383515
| >> | > | Found 4 errors
| >> | > | CSI Corrupt Manifest Total Count: 3
| >> | > | CBS Corrupt Manifest Total Count: 1
| >> | > | Customer Experience report successfuly uploaded. Thank you for
| >> | > | participating. For more information, see the Microsoft Customer
| >> | > | Experience Improvement Program on the Microsoft web site.
| >> | >
| >> | >
| >> | > Reboot - did it fix anything? Is SP1 now available.
| >> |
| >> |
| >> | No change still asking to install KB947821 despite the "successful
| >> | installation of the patch 14 times.
| >> |
| >> | Tinker
| >>
| >>
| >> Tinker, I really don't know at this stage - perhaps
| >> Windows Vista Service Pack 1 (All Languages)
| >> Unlimited installation and compatibility support is available at no
| >> charge until March 18, 2009.
| >>
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921
| >>
| >>
| >> Please post back with any information that MS gives you that actually
| >> works .... this will assist others.
| >>
| > Thanks for the link. If I get an answer that is helpful, I'll post it to
| > this thread.
| >
| > Tinker
|
| Response from MS stated that there can be a correct installation without
| all the synchronization being done. MS recommended that I hide the
| update, and proceed.
|
| I have done so, and the message to install KB947821 is gone. When I
| check for hidden updates, it does not appear in that listing. (it's
| blank in my case.)
|
| Now trying to get SP1 installed: proceeds to about 6% download and
| errors with code 800F0900, but that's another thread.
|
| Thank you for the suggestions.
|
| Tinker

Thanks for the update, it appears MS weren't very helpful. All I found on that error is
"failed to evaluate install rule". Not very helpful. Go back to MS and again ask for help
again and provide the latest problem/error code.

K

Have sent a message with the data I have to the individual that
responded. From the date stamp on his initial message it looks like he
works the dark shift (4AM) so I may have an answer in the morning.
I'm going to start a new thread with the error code 800F0900 and see if
anyone else has seen it.

I have the complete download of SP1, but am a bit hesitant to try it.
Will probably wait to see what MS has to say.

Thanks again for the interest.

Tinker
 
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