Failing to delete

  • Thread starter Thread starter Mart
  • Start date Start date
M

Mart

A problem has suddenly appeared with deleting emails. They won't. This is
only happening in Outlook Express. I have to shut down and reboot.
Otherwise the delete is working in the rest of my system.
My OS is Windows98SE.
Tia for advice.
 
Mart said:
A problem has suddenly appeared with deleting emails. They won't.
This is only happening in Outlook Express. I have to shut down and
reboot. Otherwise the delete is working in the rest of my system.
My OS is Windows98SE.
Tia for advice.
Click to expand...

Deleted Items is probably corrupt.
Go to Tools | Options | Maintenance | Store Folder and see where OE is
storing its data files.
Close OE.
Go to the store folder with Windows Explorer and delete Deleted Items.dbx.
With Win2K, WinXP and Win2K3 it will be a hidden file.
OE will build a new one when you reopen it.

If Deleted Items has messages you want to keep, instead of deleting it move
(not copy) it to an empty Windows folder. Then use DBXtract on the old
Deleted Items.dbx.
DBXtract ($5): http://www.oehelp.com/DBXtract/
You can drag the recovered messages from the Windows folder back into an OE
folder in the Folder List in an open OE.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
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