failed uninstall

  • Thread starter Thread starter Carsten Troelsgaard
  • Start date Start date
C

Carsten Troelsgaard

I've downloaded something like 'Tools for uninstalling bad programs' from
UPDATE. I have a 'bad' program that will not uninstall properly, but I've
looked for the 'Tool' for no vail. Does anyone have a suggestion?

Carsten
 
If the program hasn't been on your pc for too long see if there is a system
restore point available prior to when you installed the 'bad' program. If
there isn't then try re-installing the 'bad' program and see if it can then
be uninstalled correctly from the Add/Remove window of control panel.
 
Carsten Troelsgaard said:
I've downloaded something like 'Tools for uninstalling bad programs' from
UPDATE. I have a 'bad' program that will not uninstall properly, but I've
looked for the 'Tool' for no vail. Does anyone have a suggestion?
Click to expand...

The usual remedy is to re-install the application (in the same location) and
then uninstall it. Remember to clear out your TEMP folders beforehand. If
that fails, you'll either have to restore the system to a time prior to the
installation (which also involves re-installing everything done since that
date), or manually remove the application. To manually remove an
application, first create a restore point. Then try and locate the program's
installation log file which should list all the files and registry entries
that were added or changed during installation. If there is no log, you must
locate the files and registry entries manually. Finding the main files and
folders shouldn't be too difficult, and the registry entries can be deleted
with any decent registry cleaner. That will just leave shared files in the
system folders but if they're not being used they shouldn't cause any
problems, and you can always spend some time manually inspecting their
properties to see if they belong to the rogue program or not.
 
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