Fail to connect to the internet

  • Thread starter Thread starter mkessler
  • Start date Start date
M

mkessler

I have a 2 W2K Servers that can not get on to the
internet. It can browse the local network. All other
servers can get onto the internet. I can not ping anything
outside the network. I have TCP/IP enabled so I know that
is not the problem. Any help is appreciated.
 
Here is the Ipconfig info for the two servers. Our
firewall is controlled by an offsite network team,
however, they are not running packet filters. The gateway
is a Cisco Router and I cannot access the config data for
that device. Also, ping has been disabled on the gateway.

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : Server1
Primary DNS Suffix . . . . . . . : domain.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : domain.com
Description . . . . . . . . . . . : Intel(R)
PRO/1000 XT Server Adapter
Physical Address. . . . . . . . . : 00-02-B3-BB-C9-
9A
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.3.14
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 192.168.16.1
DNS Servers . . . . . . . . . . . : 192.168.3.14
Primary WINS Server . . . . . . . : 192.168.3.14
-----------------------------------------------------------
------------------------

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : Server2
Primary DNS Suffix . . . . . . . : domain.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : domain.com
Description . . . . . . . . . . . : Intel(R)
PRO/1000 XT Server Adapter
Physical Address. . . . . . . . . : 00-02-B3-BB-C9-
9A
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.3.24
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 192.168.16.1
DNS Servers . . . . . . . . . . . : 192.168.3.14
Primary WINS Server . . . . . . . : 192.168.3.14
 
What if you try to change the IP of one of these two
servers with an IP, that can go to internet ?
If it works - then there someone has played with your
router access lists.
You can also try "arp -a" to check for any problems with
your arp resolution. Do pathping on working and not
working server,then do arp -a and compare the results for
192.168.16.1
Does anyone has config access to those not working
servers ? You can check for any packet filters enabled on
RRAS console.
Hope it helped.
Let us know the results.
 
As much as our corporate hq insisted that there was
nothing wrong with the firewall, after changing one of the
servers to a different IP, it was able to get onto the
internet fine. It turns out that the corporate firewall's
routing table was bad and had to re-entered. Thanks for
all the help.
 
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