Hello Sharon..the display props color quality is still at 32 bit and the
screen resolution at 1024 by 768 pix. What do you mean by reinstalling
display drivers?
Below is probably more than you want to know about drivers. Before reading
it, check that your monitor is securely attached to the system and that the
cables are not pinched anywhere.
To find out what drivers your hardware is using, open Display settings>
Advanced> Adapter> Properties> Driver.
Computers and display cards come with a driver designed to work with the
configuration that left the factory. As the system matures, driver updates
become available. You can opt to keep the original drivers or to install
the new drivers.
Windows Update site will show WHLQ drivers (I might have those letters
jumbled up but they're close). These drivers are tested and certified to be
stable in XP. They may not be the best or most current drivers available
for your hardware. They may not support all features your hardware is
capable of. But they usually can be counted on to provide good basic
functionality.
If your display adapter came with your computer at the time of purchase,
you should have a disk marked Drivers or a shortcut in your start menu that
goes to a tool to reinstall the OEM supplied drivers. You can also check
the OEM's website. They usually have copies of the original drivers
available for downloading. Sometimes you will find updated drivers too.
If the display card was purchased separately, it came with its own driver
disk. The manufacturer will have these same drivers on their website
available for downloading and installing. They will post updated versions
for that hardware as well.
You can read plenty in your system documentation and at the manufacturer's
websites about updating drivers. If after spending time studying the issue,
you are not comfortable with updating/reinstalling the drivers - don't.
Have a knowledgeable friend do it for you or call technical support for
your system and have them help you with it.