factory settings reinstalled gives trouble!

  • Thread starter Thread starter Alfred
  • Start date Start date
A

Alfred

I have used my HP m7763w with Vista Home Premium for more than 2 years now,
and finally got to the point of having to use my rescue CDs to reformat the
HD and reset to factory setting.
Unfortunately, I get frequent error messages now, and missing file notices,
and Windows Update refuses to work.
I understand that the old factory settings are way outdated by now, but
what am I supposed to do to get it all working right, if Windows Update
fails?
Any help is greatly appreciated.
 
So immediately after resetting, winupdate didnt work?
What was the reason for resetting?
What sort of missing file msgs, exactly?
 
Amazingly, yes!
My reason for using the rescue CDs (happy that I made them!) was that the
Restore function of Vista had stopped functioning, and I had no way of
repairing messed up conditions other than using the original factory
settings.
The previous times of resetting I uninstalled all crap I don't want on my
machine, like Norton, AOL, Vonage, etc., but I just finished running the two
CDs for the third time, this time taking care to leave everything on the
installation and writing down error messages. I also made sure my
connection was disabled, so there could be no outside interference. Wanted
to let Norton do the initial protection, which it failed to do anyway, since
it "failed to install".
Other error messages were (in order):
 
Hi,

Either the recovery process failed or the root cause of some of your issues
if failing hardware (memory faults, hard drive defects, flaky power supply
can all cause these symptoms). Try the recovery process again and if the
problems still occur, consider running the memory diagnostic tool and HP's
diagnostic tool as described here:
http://h10025.www1.hp.com/ewfrf/wc/...&dlc=en&cc=us&lang=en&os=2093&product=3354761

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
See Rick Rodgers post

Alfred said:
Amazingly, yes!
My reason for using the rescue CDs (happy that I made them!) was that the
Restore function of Vista had stopped functioning, and I had no way of
repairing messed up conditions other than using the original factory
settings.
The previous times of resetting I uninstalled all crap I don't want on my
machine, like Norton, AOL, Vonage, etc., but I just finished running the
two CDs for the third time, this time taking care to leave everything on
the installation and writing down error messages. I also made sure my
connection was disabled, so there could be no outside interference.
Wanted to let Norton do the initial protection, which it failed to do
anyway, since it "failed to install".
Other error messages were (in order):
----------------------
UNABLE TO LOAD C:\ PROGRAM FILES\PC-DOCTOR 5 for
WINDOWS\xjre\xKRN41058.dll {referenced from C:\PROGRAMFILES\PC-DOCTOR 5
for WINDOWS\pcdr5cuiw32.exe)
----------------------------------------
HPSDP Application module has stopped working.
A problem has caused the program to work correctly.
Windows will close the program and notify you... blah, blah.
Click to expand...
 
I have run the hardware diagnostic check, and it showed success in all
sectors.
My latest (fourth or fifth try!) factory reset (using my rescue CDs) came up
with a new error:
-----------------------------
NSIS error
The installer you are trying to use is corrupted or incomplete.
This can be the result of a damaged disk, a failed download or a virus.
You may want to consult the author of this installer to obtain a new copy.
-----------------------------
Weird, since the two rescue CDs are the same as on the previous tries and
this message never came up before.
It has been a week of frustration, and I am almost ready to throw that damn
box out the window.
"Rescue" my foot! ;\(
 
Hi,

Then you almost definitely have a hardware issue, probably the power supply
or motherboard and will require service. If it's under warranty, contact HP.
Otherwise, consult with a local technician (not the local equivalent of the
geek squad, but a real tech).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Back
Top