F-Secure problems

  • Thread starter Thread starter Annie Woughman
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Annie Woughman

Our cable company offers three free subscriptions to F-Secure virus
protection. We used it for a while until it started taking over our
machines so I uninstalled it. On one of our computers if left a 104MB file
that refuses to be deleted. I tried all the tricks--renaming it, unchecking
the read-only properties, etc. I logged on as administrator and still could
not delete it. I keep getting a "Cannot delete. Access is denied. Made
sure the disk is not full or writ-protected and that the file is not
currently in use." Anyone have any suggestions on how to get rid of this
file?
 
Our cable company offers three free subscriptions to F-Secure virus
protection. We used it for a while until it started taking over our
machines so I uninstalled it. On one of our computers if left a 104MB file
that refuses to be deleted. I tried all the tricks--renaming it, unchecking
the read-only properties, etc. I logged on as administrator and still could
not delete it. I keep getting a "Cannot delete. Access is denied. Made
sure the disk is not full or writ-protected and that the file is not
currently in use." Anyone have any suggestions on how to get rid of this
file?
Click to expand...

For starters I'd suggest that you try deleting it in safe mode.
 
James Morrow said:
For starters I'd suggest that you try deleting it in safe mode.
Click to expand...

I tried that--safe mode without networking. This thing really has a
strangle hold on my computer.
 
Our cable company offers three free subscriptions to F-Secure virus
protection. We used it for a while until it started taking over our
machines so I uninstalled it. On one of our computers if left a 104MB file
that refuses to be deleted. I tried all the tricks--renaming it, unchecking
the read-only properties, etc. I logged on as administrator and still could
not delete it. I keep getting a "Cannot delete. Access is denied. Made
sure the disk is not full or writ-protected and that the file is not
currently in use." Anyone have any suggestions on how to get rid of this
file?
Click to expand...
Assuming you've tried
attrib -r -s -h [name]
(you often need to do all 3 attributes in the one command), then...

Treat it as you would a virus - have a look in msconfig's startup and services sections, and
in the registry, to find out why it's in use, clean that up, then delete it.

Or you could contact FSecure... the resellers I've dealt with have been very helpful.
 
From: "Annie Woughman" <[email protected]>

| Our cable company offers three free subscriptions to F-Secure virus
| protection. We used it for a while until it started taking over our
| machines so I uninstalled it. On one of our computers if left a 104MB file
| that refuses to be deleted. I tried all the tricks--renaming it, unchecking
| the read-only properties, etc. I logged on as administrator and still could
| not delete it. I keep getting a "Cannot delete. Access is denied. Made
| sure the disk is not full or writ-protected and that the file is not
| currently in use." Anyone have any suggestions on how to get rid of this
| file?
|

Please post the fully qualified name and path to this file.
 
Annie Woughman said:
Our cable company offers three free subscriptions to F-Secure virus
protection. We used it for a while until it started taking over our
machines so I uninstalled it. On one of our computers if left a 104MB
file that refuses to be deleted. I tried all the tricks--renaming it,
unchecking the read-only properties, etc. I logged on as administrator
and still could not delete it. I keep getting a "Cannot delete. Access
is denied. Made sure the disk is not full or writ-protected and that the
file is not currently in use." Anyone have any suggestions on how to get
rid of this file?
Click to expand...

Are you with Shaw? I have F-Secure, rebranded as Shaw Secure. The file
you're citing doesn't look like anything Shaw or F-Secure embeds on a
system, at least not on mine.

There ARE freeware utilities out there that will delete a file regardless of
what Winders says. I'm not sure what they are called, or IT is called. But
if you go into alt.comp.freeware and query the people there you'll likely
get a rapid response. They're very good....
 
Umma Gumma said:
Are you with Shaw? I have F-Secure, rebranded as Shaw Secure. The file
you're citing doesn't look like anything Shaw or F-Secure embeds on a
system, at least not on mine.

There ARE freeware utilities out there that will delete a file regardless
of what Winders says. I'm not sure what they are called, or IT is called.
But if you go into alt.comp.freeware and query the people there you'll
likely get a rapid response. They're very good....
Click to expand...

Another idea I just had, Anne. Are you trying to delete the upper branch
(the main parent) of the child? Go INTO the tree and start pruning from
below. Even going to the bottom most branch and deleting the files INSIDE
that folder. I frequently get the cannot delete error message if I try to
delete from the top most branch (the main parent). Just a thought....
 
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