Extremely damaging false positive

  • Thread starter Thread starter Grand Virtual RWL
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Grand Virtual RWL

Adoption of Microsoft Anti-Spyware threatens the entire
installed base of all Grand Virtual's products, and new
installations via direct download or CD-ROM.

MS Anti-Spyware mis-identifies *all* of Grand Virtual's
applications as "CashDialer", labelling them a severe
threat. It recommends deletion of everything installed
under the c:\Program Files\grandvirtual directory.

Giant's virus/spyware directory is offline, and Microsoft
hasn't put it back online. Fortunately, Google cached the
CashDialer page at http://64.233.161.104/search?
q=cache:8fyaT6FJeOoJ:www.giantcompany.com/antispyware/resea
rch/spyware/spyware-CashDialer.aspx+cashdialer&hl=en.

Grand Virtual views this situation with the utmost
seriousness and expect Microsoft to take *immediate*
action to remedy the situation.

Grand Virtual is a long-term Microsoft customer and MSDN
subscriber. We are part of a publicly traded (Nasdaq)
company. We manufacture gaming software in 16 languages
for the worldwide market. For compatibility testing,
software download is accessible via:

http://www.CasinoElegance.com
http://www.CasinoFantasy.com
http://www.EverestPoker.com

We have several additional sites, and a private labelling
capability.

Please contact us at (e-mail address removed), Office
of the CTO at Grand Virtual at 617-547-6323.
 
The only way to contact Microsoft with this type of request is through the
official vendor dispute process. This is located at
http://www.spynet.com/vendors.aspx.

--

Zachary Gutt
Technical Product Manager
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.
 
ALL anti-spyware applications should identify online
casino software as a threat. Not only is online gambling
illegal in the US, where Microsoft is based, but 99% of
online-casino software is or contains spyware and/or
trojans of some sort (typically dialers).

The level of threat, however, is negotiable. Since you
provide hard-copies (CD-ROM versions) of the software, it
should probably be auto-ignored.
 
"online gambling in the us is illegal"

Uh really when was that decided? last I checked a case had
not gone to court to dispute the legality, and the us
congress has passed no laws banning it.
 
Hee Hee
All those gamblers not being able to gamble. That really
upsets me.

I wonder how many other gambling spyware things it
disables? Hopefully all of them. Hee Hee
 
Putting any type of spyware or malware on anyone's
computer should be illegal. That is the issue, not your
right to gamble.
 
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