M
Mahnian
I am stymied..
I need to extract data from a series of e-mails, in each e-mail there are
two fields that need to be identified, and from those lines the numbers need
to be extracted and placed in a spread sheet for further analysis.
IW numbers would start in A1 and further data added below that, where as ST
would start in B1 and also collect data below that.
I have added a sampling of the e-mail below, if anyone can assist I would be
very grateful.
From: CS Workforce Management
Sent: Monday, November 24, 2008 11:59:40 PM
To: DL BCMS Updates
Subject: CS CQ: 0 OCW: 0:00 :: TS CQ: 0 OCW: 0:00
Auto forwarded by a Rule
CS: 15343/16018 = 95.79% ASA: 1:00
TM: 645/705 = 91.49% ASA: 1:12
GS: 503/507 = 99.21% ASA: 0:15
IW: 1424/2310 = 61.65% ASA: 9:09
ST: 1/2 = 50.00% ASA: 0:31
Total CS Agents Staffed: 28
Total TS Agents Staffed: 12
I need to extract data from a series of e-mails, in each e-mail there are
two fields that need to be identified, and from those lines the numbers need
to be extracted and placed in a spread sheet for further analysis.
IW numbers would start in A1 and further data added below that, where as ST
would start in B1 and also collect data below that.
I have added a sampling of the e-mail below, if anyone can assist I would be
very grateful.
From: CS Workforce Management
Sent: Monday, November 24, 2008 11:59:40 PM
To: DL BCMS Updates
Subject: CS CQ: 0 OCW: 0:00 :: TS CQ: 0 OCW: 0:00
Auto forwarded by a Rule
CS: 15343/16018 = 95.79% ASA: 1:00
TM: 645/705 = 91.49% ASA: 1:12
GS: 503/507 = 99.21% ASA: 0:15
IW: 1424/2310 = 61.65% ASA: 9:09
ST: 1/2 = 50.00% ASA: 0:31
Total CS Agents Staffed: 28
Total TS Agents Staffed: 12