External Hard Drive Buffalo Drivestation Vista will not pick it up

  • Thread starter Thread starter Sue
  • Start date Start date
S

Sue

Hi There

I have Vista Premium. I purchased a Buffalo Drivestation (500gb) Buffalo say
it is Vista Compatible but my computer does not recognize it. Plugged it
into my XP machine and that was fine. Anyone know what I am doing wrong
vista picks up my other external drives ok.
Any help would be appreciated as I have tried everywhere for a drive but to
no avail.

Sue
 
Have you gone into Administrative Tools> Computer Management and looked under
Disk Management to see if the drive is recognized there? You must partition,
format and assign a drive letter before you can see and use a new drive.
 
Hi

Thanks for your quick reply.
Yes I have tried admin tools but no drive.
How can I format drive if I cannot see it?

Sue
 
Ouch!
Different USB port? Different cable?
Take it back and try another unit or different brand?
 
Sue said:
Hi There

I have Vista Premium. I purchased a Buffalo Drivestation (500gb) Buffalo
say it is Vista Compatible but my computer does not recognize it.
Plugged it into my XP machine and that was fine. Anyone know what I am
doing wrong vista picks up my other external drives ok.
Click to expand...

What actually happens when you plug the drive into Vista? Any error
messages?
 
Sue said:
Hi again

Its a combo drive firewire or usb.
Buffalo still say its compatible
Click to expand...

For absolutely nothing to happen is an unusual response indeed.
Makes me think of a bad USB cable or a bad USP port. Can you
try the drive with a different cable, and try different USB
ports on the same machine? Especially if it has ports on both
front and back.
 
Hi
Thanks for all your help
Yes the drive did work on my other xp machine.

But I found that the fire port had some files missing replaced those and now
the drive is picked up.

Thanks for everybody help

Sue
 
Hi

Pleased to say I now have it up and working at long last. I found that the
firewire port needed updating and so did the usb ports for some reason.

Thanks for all your help

Sue
 
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