In reviewing our support messages - a detailed response from CG support
(related to the email you sent detailing much of the same questions) was
sent to you earlier today. If you haven't rec'd it - please reply to this
message privately and I'll follow-up but if that is the case - please first
check your spam folder and ensure that you can receive messages from
<contactgenie.com>).
Just to recap this for anyone else reading this thread:
#1 - CG DataPorter is an "import" product taking data from any source file
into an Outlook contact folder
(
http://www.contactgenie.com/cg20features.htm)
#2 - CG Exporter is our "Export" product - data goes from Outlook folder to
output data file (
http://www.contactgenie.com/cgxfeatures.htm)
#3 - No CG product acts as a "connector" between Outlook and any datafiles
for any purpose outside of the product's stated function.
#4 - You cannot import or export any user-defined fields using the Outlook
import/export wizard
#5 - "Linked" tables between Outlook/Access will not provide access to any
custom fields (not a CG issue - just the way the Outlook connector for
"linked" Outlook tables works in MS Access)
#6 - Both CG DataPorter and Exporter provide options to "update" any
pre-existing info for both importing and exporting and all CG products
support custom forms/user-defined fields. Currently DataPorter will only
import data using the default message class for the folder whereas Exporter
allows for specifying which message class is to be used. All CG products
will eventually be standardized to be "message class" specific (user
selectable) regardless of the default setting is for any folder.
#7 - CG specific questions should not be posed in this newsgroup (but rather
to "support AT contactgenie.com" - as was also done in this case). This
newsgroup is purely for questions related to MS Outlook and not vendor
specific products (at least not ours in any case).
Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com
Susan May said:
Hi Karl:
I am trying an evaluation copy of the ContactGenie Pro version and I
really
need help - I don't understand what I'm doing. I am trying to connect my
outlook contact folder to access so I can create reports based on user
defined fields I have created. I was told by my IT department that you
must
create a database first, so I imported the contact list into Access, but
the
user defined fields are not there. When I tried to map the user defined
fields, it moved them over to the source file, but the original file names
are the same. Should I first create another table that I can link to the
imported contact list which has all my user defined fields listed in it?
It
wouldn't let me add all the new user defined fields to the bottom of the
field list. I don't know how to import these fields in my Access file.
Are
we using the correct program, or should I be evaluating the Exporter
Program
and set up a scheduled export via the task scheduler to a new .mdb which
could then be used as a linked table or alternatively into your Access MDB
directly creating a new table on each export or updating an existing table
(update feature only available in CG Exporter Premium version).
Can you explain that to me or call me at 800.326.1830?