Contents of the hard drive were moved (ghosted?) to another hard drive, the
existing hd was formatted and partitioned and the windows xp OS installed.
Ghosted files were copied back and programs were installed. Outlook email
messages & folders were successfully copied in (imported?). All my existing
contacts & distribution lists are there as a sub-folder under the 'Outlook
Today' folder, along with folders Calendar, Inbox, Outbox, Deleted Items,
etc. I can view the contacts as 'address cards' ONLY, but if I try to use
them when composing an email, they aren't there.
There is SECOND 'contacts' folder that appears as a sub-folder with a title
of the name of my email address, along with a complete SECOND set of
sub-folders Calendar, Inbox, etc. If I try to create a Contact Items
sub-folder under this second contacts folder, (so I can copy my contacts to
the folder - Outlook>Edit>Copy to Folder), I get an error message "Unable to
create the folder. You cannot create sub-folders in a mailbox for a web-based
account". Why are there TWO sets of folders, and how do I access my contacts?
I found the Outlook Office Data.pst file which I assume contains all the
contact info?, but how do I open it and how do I copy the contact info in to
Outlook so that I can access it for emails?
Also, some email come in to one Inbox, and some come in to the other. This
is very confusing!
Thanks, OntarioEd