-----Original Message-----
Windows Stops Responding When You Click a Large AVI File in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en- us;822430&Product=winxp
The only way to obtain this patch is to contact Microsoft as outlined in the article.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN- US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional