Explorer shell

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Guest

My Windows XP is experiencing a strange problem and it occurs upon bootup of Windows XP. The Windows explorer and Internet Explorer both start up and encounter an "error" and prompts for "Send" or "Don't Send" report. Neither these are in any startup folder on my computer. When I start either of them later, there are no problems

What is the best approach to correct this problem?
 
Mark S. said:
My Windows XP is experiencing a strange problem and it occurs upon bootup of Windows XP. The Windows explorer and Internet Explorer both start up and encounter an "error" and prompts for "Send" or "Don't Send" report. Neither these are in any startup folder on my computer. When I start either of them later, there are no problems.
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Check your startup settings to find out what is causing this.
Applications that start with Windows can be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).
 
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