explorer restarts

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi
Since 10 nov 2007 I have been getting regular explorer as stopped working
and needs to restart reports. before then I had no errors. the problem log is
given below
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 522677621
Looking in stabillity monitor shows that on the 4 nov there were updates
from microsoft but it was still a week before problems started. the day
before 9th nov I installed a trial version of corel painter x and on the day
of the first explorer crash I Uninstalled windows live sign on assistant. I
notice that on the 10th nov there were updates for stability problems but the
problem still exists. I have since uninstalled corel painter x today and I am
waiting to see if this affects the problem. I will not reinstall windows live
sign on assistant as I do not require it. I have an athlon 64 x2 4200+ with 2
gig of ram and msi platinum motherboard. I have a nvidia 8600gt graphics card
and plenty of space on my hard drives running vista ultimate. Can anyone
throw some light on what is likely to be happening. I know from reports on
the internet that a few people are having problems with the stackhash module
with iexplore but not with explorer. I had no problems before 10th nov.
thanks for any help
malc.
 
Hi
when you say same here do you mean they started when you installed corel
painter x trial. I have since uninstalled this and the problem seems to have
stopped.
 
Hi
To any one who is having this problem. I have not had any explorer restarts
since uninstalling corel painter x demo on the 16th nov. I have to assume its
an incompatabillity problem with this program or its 30 day monitor. I do
know the corel suite of programs add a service to the system that runs on
boot up to monitor if the software is licenced or a demo and to adjust the
days left accordingly. If this service is stopped the program will not run. I
have to assume its a problem with the trial software as I am running a
registered version of corel painter essentials 3 with no problems. hope this
helps.
malc.
--
malcp


malcp said:
Hi
when you say same here do you mean they started when you installed corel
painter x trial. I have since uninstalled this and the problem seems to have
stopped.
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