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explorer.exe is using 50% CPU when the computer is idle. This started after
being in hibernation for about 6 hours.
I can log in, but have no use of the task bar. I can click on a program
icon on my desktop and the program opens with no problem. When I mouse over
the taskbar, either nothing happens or my cursor changes into an hourglass.
I cannot use the Windows key on my keyboard either. If I use Task Manager to
stop explorer.exe and then restart explorer.exe - the taskbar works normally
for a while, but explorer.exe is still using at least 50% CPU time when the
computer is idle.
At one time when the coputer asked if I wanted to wait for the program to
end or close program or find a solution, i clicked on details and:
==================
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Hang Signature: f5c0
Hang Type: 0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 0e0c8e5ed35ecb9a57712466f494ead5
Additional Hang Signature 2: cfa2
Additional Hang Signature 3: 2fe8c59d396edec6fd2dfb79f91a3d31
Additional Hang Signature 4: f5c0
Additional Hang Signature 5: 0e0c8e5ed35ecb9a57712466f494ead5
Additional Hang Signature 6: cfa2
Additional Hang Signature 7: 2fe8c59d396edec6fd2dfb79f91a3d31
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
=====================
If I log on as a different user, I do not have the problems listed above.
I am also using Norton antivirus and no viruses have been found.
Can someone please help me figure out what is wrong?
being in hibernation for about 6 hours.
I can log in, but have no use of the task bar. I can click on a program
icon on my desktop and the program opens with no problem. When I mouse over
the taskbar, either nothing happens or my cursor changes into an hourglass.
I cannot use the Windows key on my keyboard either. If I use Task Manager to
stop explorer.exe and then restart explorer.exe - the taskbar works normally
for a while, but explorer.exe is still using at least 50% CPU time when the
computer is idle.
At one time when the coputer asked if I wanted to wait for the program to
end or close program or find a solution, i clicked on details and:
==================
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Hang Signature: f5c0
Hang Type: 0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 0e0c8e5ed35ecb9a57712466f494ead5
Additional Hang Signature 2: cfa2
Additional Hang Signature 3: 2fe8c59d396edec6fd2dfb79f91a3d31
Additional Hang Signature 4: f5c0
Additional Hang Signature 5: 0e0c8e5ed35ecb9a57712466f494ead5
Additional Hang Signature 6: cfa2
Additional Hang Signature 7: 2fe8c59d396edec6fd2dfb79f91a3d31
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
=====================
If I log on as a different user, I do not have the problems listed above.
I am also using Norton antivirus and no viruses have been found.
Can someone please help me figure out what is wrong?