explorer.exe problem

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I go to the Control Panel screen and click on some of the icons I get an error message which says explorer.exe has a problem and is rebooting the system. When I check the reports it says that there is a problem with the ntdll.dll module. I've run an anti-virus and it says the computer is clean. This is a new computer: only got it in July 03. Can anyone help? Do I have to reinstall everything? Please help a computer illiterate!
 
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