I sent an email to Nod32 (before uninstalling) and they said I had a trojan
they weren't aware of. What kind of answer is that? Based on his answer the
trojan was something Nod32 was suppose to detect but failed.
No anti-virus program can ever be perfect. New viruses, worms,
trojans, etc. come out every day and before your anti-virus software
can protect you against those new ones, some people have to get
infected with them.
They can't anticipate new threats, but have to react to the threats as
they are released. And they are always playing catch-up. A good
anti-virus program is one that reacts to new threats quickly, but none
is so quick that it can react to a new threat before some people get
infected with it. For *every* anti-virus program, there are *always*
new threats that they are not yet aware of.
That's the main reason why safe computing habits are important in
*addition* to using protection software.