explorer.exe crashes at every boot up

Ollie · Aug 17, 2008

I installed BitDefender Internet Security trial version and explorer.exe
started crashing at every reboot. I uninstalled BitDefender and explorer is
still crashing. I scanned for trojans and viruses and it came up negative.

The appcopat.txt file says this:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="282624" CHECKSUM="0x92E2A72F"
BIN_FILE_VERSION="5.1.2600.3316" BIN_PRODUCT_VERSION="5.1.2600.3316"
PRODUCT_VERSION="5.1.2600.3316" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.3316 (xpsp_sp2_gdr.080219-1316)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4AB95" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3316"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3316" LINK_DATE="02/20/2008 06:51:05"
UPTO_LINK_DATE="02/20/2008 06:51:05" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6"
BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119"
PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3119"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53"
UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="550912" CHECKSUM="0x96DD1D1E"
BIN_FILE_VERSION="5.1.2600.3266" BIN_PRODUCT_VERSION="5.1.2600.3266"
PRODUCT_VERSION="5.1.2600.3266" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.3266" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x86DD3" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3266"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3266" LINK_DATE="12/04/2007 18:38:12"
UPTO_LINK_DATE="12/04/2007 18:38:12" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8460288" CHECKSUM="0x36D837B1"
BIN_FILE_VERSION="6.0.2900.3241" BIN_PRODUCT_VERSION="6.0.2900.3241"
PRODUCT_VERSION="6.00.2900.3241" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.3241 (xpsp_sp2_qfe.071025-1245)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x82073E" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.3241"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.3241" LINK_DATE="10/26/2007 03:33:59"
UPTO_LINK_DATE="10/26/2007 03:33:59" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577536" CHECKSUM="0x1AB40203"
BIN_FILE_VERSION="5.1.2600.3099" BIN_PRODUCT_VERSION="5.1.2600.3099"
PRODUCT_VERSION="5.1.2600.3099" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.3099 (xpsp_sp2_gdr.070308-0222)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x940E1" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3099"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3099" LINK_DATE="03/08/2007 15:36:28"
UPTO_LINK_DATE="03/08/2007 15:36:28" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="826368" CHECKSUM="0xC0613F56"
BIN_FILE_VERSION="7.0.6000.16674" BIN_PRODUCT_VERSION="7.0.6000.16674"
PRODUCT_VERSION="7.00.6000.16674" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet
Explorer" FILE_VERSION="7.00.6000.16674 (vista_gdr.080415-1732)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCBAE1"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.6000.16674"
UPTO_BIN_PRODUCT_VERSION="7.0.6000.16674" LINK_DATE="04/23/2008 04:16:29"
UPTO_LINK_DATE="04/23/2008 04:16:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>

The Real Truth MVP · Aug 17, 2008

Try my Explorer Shell Fix tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

--
Cyberstalking is a crime. If you had one as bad as I did simply ignoring
them is not an option.

Ollie said:
I installed BitDefender Internet Security trial version and explorer.exe
started crashing at every reboot. I uninstalled BitDefender and explorer is
still crashing. I scanned for trojans and viruses and it came up negative.

The appcopat.txt file says this:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="advapi32.dll"
INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="282624" CHECKSUM="0x92E2A72F"
BIN_FILE_VERSION="5.1.2600.3316" BIN_PRODUCT_VERSION="5.1.2600.3316"
PRODUCT_VERSION="5.1.2600.3316" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.3316 (xpsp_sp2_gdr.080219-1316)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x4AB95" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3316"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3316" LINK_DATE="02/20/2008 06:51:05"
UPTO_LINK_DATE="02/20/2008 06:51:05" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6"
BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119"
PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API
Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.3119
(xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32"
INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3119"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53"
UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for
Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.2726
(xpsp_sp2_gdr.050725-1528)" ORIGINAL_FILENAME="OLE32.DLL"
INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="550912" CHECKSUM="0x96DD1D1E"
BIN_FILE_VERSION="5.1.2600.3266" BIN_PRODUCT_VERSION="5.1.2600.3266"
PRODUCT_VERSION="5.1.2600.3266" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.3266" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x86DD3"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3266"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3266" LINK_DATE="12/04/2007 18:38:12"
UPTO_LINK_DATE="12/04/2007 18:38:12" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8460288" CHECKSUM="0x36D837B1"
BIN_FILE_VERSION="6.0.2900.3241" BIN_PRODUCT_VERSION="6.0.2900.3241"
PRODUCT_VERSION="6.00.2900.3241" FILE_DESCRIPTION="Windows Shell Common
Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2900.3241
(xpsp_sp2_qfe.071025-1245)" ORIGINAL_FILENAME="SHELL32.DLL"
INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x82073E" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.3241"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.3241" LINK_DATE="10/26/2007 03:33:59"
UPTO_LINK_DATE="10/26/2007 03:33:59" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577536" CHECKSUM="0x1AB40203"
BIN_FILE_VERSION="5.1.2600.3099" BIN_PRODUCT_VERSION="5.1.2600.3099"
PRODUCT_VERSION="5.1.2600.3099" FILE_DESCRIPTION="Windows XP USER API
Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.3099
(xpsp_sp2_gdr.070308-0222)" ORIGINAL_FILENAME="user32"
INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x940E1" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3099"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3099" LINK_DATE="03/08/2007 15:36:28"
UPTO_LINK_DATE="03/08/2007 15:36:28" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="826368" CHECKSUM="0xC0613F56"
BIN_FILE_VERSION="7.0.6000.16674" BIN_PRODUCT_VERSION="7.0.6000.16674"
PRODUCT_VERSION="7.00.6000.16674" FILE_DESCRIPTION="Internet Extensions
for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows®
Internet Explorer" FILE_VERSION="7.00.6000.16674 (vista_gdr.080415-1732)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCBAE1"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.6000.16674"
UPTO_BIN_PRODUCT_VERSION="7.0.6000.16674" LINK_DATE="04/23/2008 04:16:29"
UPTO_LINK_DATE="04/23/2008 04:16:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API
for Windows" S16BIT_MODULE_NAME="WINSOCK"
UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

db.·.. > · Aug 17, 2008

you should log into
safemode and initiate
a clean boot:

http://support.microsoft.com/kb/310353

while in safemode
you should also initiate
a chkdsk.

if the above doesnt
get you into normal
mode windows, then
the registry needs a
tune up.
--

db·´¯`·...¸><)))º>

Ollie said:
I installed BitDefender Internet Security trial version and explorer.exe started crashing at every reboot. I uninstalled
BitDefender and explorer is still crashing. I scanned for trojans and viruses and it came up negative.

The appcopat.txt file says this:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base API"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23" UPTO_LINK_DATE="08/04/2004 07:56:23"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="282624" CHECKSUM="0x92E2A72F" BIN_FILE_VERSION="5.1.2600.3316"
BIN_PRODUCT_VERSION="5.1.2600.3316" PRODUCT_VERSION="5.1.2600.3316" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3316 (xpsp_sp2_gdr.080219-1316)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4AB95"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3316" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3316" LINK_DATE="02/20/2008
06:51:05" UPTO_LINK_DATE="02/20/2008 06:51:05" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119"
BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119
(xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119"
LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004
07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E" BIN_FILE_VERSION="5.1.2600.2726"
BIN_PRODUCT_VERSION="5.1.2600.2726" PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2726
(xpsp_sp2_gdr.050725-1528)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2726" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726"
LINK_DATE="07/26/2005 04:39:47" UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="550912" CHECKSUM="0x96DD1D1E" BIN_FILE_VERSION="5.1.2600.3266"
BIN_PRODUCT_VERSION="5.1.2600.3266" PRODUCT_VERSION="5.1.2600.3266" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.3266" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x86DD3"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3266" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3266" LINK_DATE="12/04/2007
18:38:12" UPTO_LINK_DATE="12/04/2007 18:38:12" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8460288" CHECKSUM="0x36D837B1" BIN_FILE_VERSION="6.0.2900.3241"
BIN_PRODUCT_VERSION="6.0.2900.3241" PRODUCT_VERSION="6.00.2900.3241" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.3241
(xpsp_sp2_qfe.071025-1245)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x82073E" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.3241" UPTO_BIN_PRODUCT_VERSION="6.0.2900.3241"
LINK_DATE="10/26/2007 03:33:59" UPTO_LINK_DATE="10/26/2007 03:33:59" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577536" CHECKSUM="0x1AB40203" BIN_FILE_VERSION="5.1.2600.3099"
BIN_PRODUCT_VERSION="5.1.2600.3099" PRODUCT_VERSION="5.1.2600.3099" FILE_DESCRIPTION="Windows XP USER API Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3099
(xpsp_sp2_gdr.070308-0222)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x940E1"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3099" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3099" LINK_DATE="03/08/2007
15:36:28" UPTO_LINK_DATE="03/08/2007 15:36:28" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="826368" CHECKSUM="0xC0613F56" BIN_FILE_VERSION="7.0.6000.16674"
BIN_PRODUCT_VERSION="7.0.6000.16674" PRODUCT_VERSION="7.00.6000.16674" FILE_DESCRIPTION="Internet Extensions for Win32"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="7.00.6000.16674
(vista_gdr.080415-1732)" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xCBAE1" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.6000.16674" UPTO_BIN_PRODUCT_VERSION="7.0.6000.16674"
LINK_DATE="04/23/2008 04:16:29" UPTO_LINK_DATE="04/23/2008 04:16:29" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103"
BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows(TM) Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows"
S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English
(United States) [0x409]" />
</EXE>
</DATABASE>

Ollie · Aug 18, 2008

nothing is working. I think too much damage has been done. sfc didn't work
either. back to the recovery console

db.·.. > · Aug 18, 2008

http://support.microsoft.com/kb/314058

basically by the above
boot with the cd
into the recovery
console.

at the disk system
prompt run the
following commands:

chkdsk
fixboot
bootcfg /rebuild
fixmbr
chkdsk
exit

remove cd and
see if windows
will boot normally.

explorer.exe crashes at every boot up

Ollie

The Real Truth MVP

db.·.. >

Ollie

db.·.. >