explorer.exe becomes non-responsive

  • Thread starter Thread starter Calvin Cannon
  • Start date Start date
C

Calvin Cannon

We're using Win2K Terminal Services. Occasionally, a
user's session will become non-responsive. This does not
affect all sessions, but only the one session. And it
doesn't matter if the session is running on the console or
from an RDP client.

I can clear up the problem one of two ways:

1. Log the user out and have her log back in.

2. Kill & restart the user's explorer.exe process.

I've looked at the article at...

support.microsoft.com/default.aspx?scid=kb;en-us;324446

....but this seems to be an SP3 issue. That article also
seems to describe a problem where the entire server
becomes non-responsive rather than just one session.

We're running Win2k Server w/ Terminal Services in App
Mode, SP4 & patched to the latest. Anyone have any ideas?

- CLC
 
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