explorer error message

  • Thread starter Thread starter Diane
  • Start date Start date
D

Diane

When scanning pictures, suddenly Explorer interupted,
closed the program, and gave me an error message. It said
it would send a message to Microsoft, but it did not. It
had to do with memory not being able to be "written".
HELP! The actual message follows. It is Greek to me!
The instruction at 0x77f5zcd0 referenced memory at
0 x 00470050. The memory could not be "written".
 
Diane

Make a note of the precise text of any error message. You can always look at these in Event Viewer. Start, Administrative Tools, Event Viewer. When researching the meaning of the error, information regarding Event ID: and Source Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Please let the newsgroup know how you get on.

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Hope this helps.

Gerry
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Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
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