Explorer Closes Down

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G

Guest

Hi,

I have windows xp pro installed on my pc, I have an up to date system having
checked for any updates, I use explorer 6.0 my problem is that all of a
sudden my pc my browser comes up with a message from microsoft that it has to
shut down and I have the option to send the report to microsoft, to which I
have done many times, could any one please tell me of a fix for this problem.

I appreciate your help

Gerry
 
Hi Gerry,

My Name is Stephen Knipe, I have XP Home Ed, and now when I open IE, it says
that "Runtime" has asked it to terminate in an "Unusual" way. I had
Bugbear.B some years ago and cleared everything off my harddrive and
re-installed it all. Since then IE has not worked no matter how many times I
re-install and or re-download it from Microsoft. I don't think Bugbear had
affected it, but it could have been another worm or trojan. At any rate, I
too am having a similar problem, hopefully someone will have an answer.
 
Stephen said:
Hi Gerry,

My Name is Stephen Knipe, I have XP Home Ed, and now when I open IE,
it says that "Runtime" has asked it to terminate in an "Unusual" way.
I had Bugbear.B some years ago and cleared everything off my
harddrive and re-installed it all. Since then IE has not worked no
matter how many times I re-install and or re-download it from
Microsoft. I don't think Bugbear had affected it, but it could have
been another worm or trojan. At any rate, I too am having a similar
problem, hopefully someone will have an answer.
Click to expand...

If you have the Google toolbar uninstall it.
also:
Runtime Library Microsoft Visual C++, Runtime Error Program
C:\Windows\Explorer.exe or Iexplore.exe, abnormal program termination.
http://www.doxdesk.com/parasite/CommonName.html
or
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_AGENT.BK
also make sure you don't have both the Sun JRE and the Microsoft VM JIT
compiler enabled.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Gerry said:
Hi,

I have windows xp pro installed on my pc, I have an up to date system
having checked for any updates, I use explorer 6.0 my problem is that
all of a sudden my pc my browser comes up with a message from
microsoft that it has to shut down and I have the option to send the
report to microsoft, to which I have done many times, could any one
please tell me of a fix for this problem.

I appreciate your help

Gerry
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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