Hi Daniel,
Thanks for posting!
I understand that the Internet Explorer has been hijacked. If I have
misunderstood your concerns, please feel free to let me know.
Based on the current situation, I would like to provide you with the
following steps for your reference:
1. Performing online Virus Scan
===========================================
Since the issue appears after your computer is infected by virus, I suggest
you try the following on-line free virus scanner first.
http://housecall.antivirus.com/housecall/start_corp.asp#top
http://security.symantec.com/ssc/home.asp
http://www.mcafee.com/myapps/mfs/default.asp
2. Performing Spyware Scan
================================
Microsoft Windows Anti-Spyware (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Spy-killer
http://www.spy-killer.com/
Ad-Aware
http://www.lavasoft.de
SpyBot
http://www.safer-networking.org/en/index.html
3. Restoring the Internet Explorer settings to default
===========================================
1. Open Internet Explorer. Click Tools -> Internet Options
2. In the General tab, please click the Settings button
3. Please click the View Files button and then, delete all files in this
fold and close it.
4. Please click the View Objects button and then, delete all files in this
fold and close it.
5. Click OK
6. Please select Security tab in the Internet Options dialog box. Click
the Default button and click Apply.
7. Please select Programs tab in the Internet Options dialog box. Click
the Reset Web Settings button and click Yes.
8. Please select Advanced tab in the Internet Options dialog box. Click
the Restore Defaults button and click the Apply button.
9. Please uncheck the "Enable third-party browser extensions (requires
restart)" check box under the Browsing item in the Advanced tab.
10. Restart your computer as required.
I hope my information helps. If there is anything unclear, please feel free
to let me know. I am glad to be of assistance.
Thanks & Regards,
Jason Tan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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