Explorer bar "Folders" on left is entirely grey after win update

  • Thread starter Thread starter Bradley Smith
  • Start date Start date
B

Bradley Smith

The familiar windows explorer folders column on the left
hand side of explorer after installing the current service
pack on win2k has completely greyed itself out. There are
no folders to see and closing the explorer bar and
reopening it does nothing to resolve the problem. I've
seen this once before on Windows 98SE after performing an
update about twelve months ago however never worried about
fixing it, just formatted & reloaded (it was due for it
anyway) Unfortunately that is not a viable option in this
particular case.

Any ideas how to rememdy this? The closest match on the
knowledge base is 818090 however what it describes is
somewhat different in that I can see files in the right
hand window in the same manner as I could if I
had've "opened" the folder instead of selected "explore".
Tried what that article suggested without any success.

Any help most appreciated!
 
Hi Bradley,

You may be able to solve this problem by reinstalling Internet Explorer. For more
information, see the following Microsoft Knowledge Base Article that includes the
following...

"SYMPTOMS
In addition, the Folder view pane in Windows Explorer may be blank or gray
instead of having the folder tree view."

KB265829 - AddRemove Programs Tool May Not Work After Installing Internet
Explorer 5_5 or Internet Explorer 6 on Windows 2000
http://support.microsoft.com/?scid=265829

Or, if you want to try a registry fix published at the "Tech Support Guy Bulletin
Board", see the following Web Page. Note, after the regedit you may need to log off
and then log back on.

HelpOnThe.Net > TSG Forums > Operating Systems > Windows NT/2000/XP > Archive:
Windows NT/2000/XP > Explorer Folder Pane Grayed Out
http://forums.techguy.org/printthread.php?threadid=113867

--
Carrie Garth, Microsoft MVP for Windows 2000
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- c x g

: "Bradley Smith" <bradley AT aussiefrogs DOT com>
: Wrote in message : Sent: Thursday, August 07, 2003 11:01 PM
: The familiar windows explorer folders column on the left
: hand side of explorer after installing the current service
: pack on win2k has completely greyed itself out. There are
: no folders to see and closing the explorer bar and
: reopening it does nothing to resolve the problem. I've
: seen this once before on Windows 98SE after performing an
: update about twelve months ago however never worried about
: fixing it, just formatted & reloaded (it was due for it
: anyway) Unfortunately that is not a viable option in this
: particular case.
:
: Any ideas how to rememdy this? The closest match on the
: knowledge base is 818090 however what it describes is
: somewhat different in that I can see files in the right
: hand window in the same manner as I could if I
: had've "opened" the folder instead of selected "explore".
: Tried what that article suggested without any success.
:
: Any help most appreciated!
 
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