explore.exe error - please help if you can

  • Thread starter Thread starter kathy
  • Start date Start date
K

kathy

I am receiving this error when using the internet explorer. Then the
internet closes down on me.

I was originally using internet explorer 6.1, and decided to load 7.0
thinking it would solve the problem. It did not.

The error is:
Faulting application iexplore.exe, version 7.0.5346.5, faulting module
unknown, version 0.0.0.0, fault address 0x015a2c21.
Does anyone have any suggestions please??? This is keeping me from being
able to do my job.
 
You had a hijackware infection before you installed IE7 Beta2.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
 
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