Exploit.IFrame.FileDownload

  • Thread starter Thread starter AJM
  • Start date Start date
A

AJM

Hello
Some nice person emailed us the following virus and Kaspersky has been going
nuts with a virus alert telling us that code suspected for
Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
Thats what I would expect Kaspersky to do, and it does.
I now cannot access my inbox or deleted box to delete the dreaded email,
saying that this folder (inbox & deleted box) cannot be opened. Is there a
repair somewhere to allow me to open said folders? I dont think the virus is
installed in our PC, just parked in our inbox file.

cheers
andrew
 
What Ver. of Windows?


Hello
Some nice person emailed us the following virus and Kaspersky has been going
nuts with a virus alert telling us that code suspected for
Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
Thats what I would expect Kaspersky to do, and it does.
I now cannot access my inbox or deleted box to delete the dreaded email,
saying that this folder (inbox & deleted box) cannot be opened. Is there a
repair somewhere to allow me to open said folders? I dont think the virus is
installed in our PC, just parked in our inbox file.

cheers
andrew
Click to expand...

No Emails Please
 
Some nice person emailed us the following virus and Kaspersky has been going
nuts with a virus alert telling us that code suspected for
Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
Thats what I would expect Kaspersky to do, and it does.
I now cannot access my inbox or deleted box to delete the dreaded email,
saying that this folder (inbox & deleted box) cannot be opened. Is there a
repair somewhere to allow me to open said folders?
Click to expand...

Erm it doesn't seem to need to be repaired, it needs to be *released*.
KAV doesn't quarantine, per se, but it does lock down whatever it has
found until given further instructions. However if XP/OE isn't fully
uptodate opening (or previewing) the mail may then infect you with
whatever that file is.

I'd first make sure all scripting, particularly Active-X, and the
preview pane, are disabled in OE's settings, then disable KAV's
automatic scanning, and you should then be able to safely open your
inbox and delete the offending e-mail, along with all deleted mail.

Don't forget to re-enable KAV and visit Windows Update often.

Carol
 
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