J
Joanne
This error message keeps showing up when I turn my
computer on. If I "x" out everything works fine. How can
I get rid of it?
..
computer on. If I "x" out everything works fine. How can
I get rid of it?
..
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B
Britten Martin [MSFT]
Joanne ...
What is the complete text of the error you are seeing?
What is the complete text of the error you are seeing?
G
Guest
Thank you for your response.
The errors read "System error" - "Unable to open dialog
box" - "Status:
expl32". They appear on 3 screens layered on top of one
and other. I have
installed a new 2004 Norton Anti-Virus and through
research learned that is
is both a Trojan and Backdoor type of virus. I think it
is in a hidden
file. The solution I got was from Trendmicro.com -
Bkdr_explore32.@. It
says that I should see a new sub key called Explore 32
with a value of
":\WINDOWS\Expl32.exe
.. The only thing close that shows up on the
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Run is
"WINNT\system32\hid.exe". So I've not made any progress
beyond that. Any
suggestions would be VERY a[ppreciated. I feel certain it
is a stubborn
virus. Thanks much!
The errors read "System error" - "Unable to open dialog
box" - "Status:
expl32". They appear on 3 screens layered on top of one
and other. I have
installed a new 2004 Norton Anti-Virus and through
research learned that is
is both a Trojan and Backdoor type of virus. I think it
is in a hidden
file. The solution I got was from Trendmicro.com -
Bkdr_explore32.@. It
says that I should see a new sub key called Explore 32
with a value of
":\WINDOWS\Expl32.exe
.. The only thing close that shows up on the
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Run is
"WINNT\system32\hid.exe". So I've not made any progress
beyond that. Any
suggestions would be VERY a[ppreciated. I feel certain it
is a stubborn
virus. Thanks much!
-----Original Message-----
Joanne ...
What is the complete text of the error you are seeing?
--
Britten Martin [MSFT]
(e-mail address removed)
This error message keeps showing up when I turn my
computer on. If I "x" out everything works fine. How can
I get rid of it?
.
.
D
Drew Cooper [MSFT]
I wouldn't trust some unknown program called "hid.exe". You can try to
remove whatever you're infected with using antivirus software and spyware
scanners. Beyond that, there's not much to recommend other than a clean
install to be sure that all the mal-ware is gone.
--
Drew Cooper [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
remove whatever you're infected with using antivirus software and spyware
scanners. Beyond that, there's not much to recommend other than a clean
install to be sure that all the mal-ware is gone.
--
Drew Cooper [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Thank you for your response.
The errors read "System error" - "Unable to open dialog
box" - "Status:
expl32". They appear on 3 screens layered on top of one
and other. I have
installed a new 2004 Norton Anti-Virus and through
research learned that is
is both a Trojan and Backdoor type of virus. I think it
is in a hidden
file. The solution I got was from Trendmicro.com -
Bkdr_explore32.@. It
says that I should see a new sub key called Explore 32
with a value of
":\WINDOWS\Expl32.exe
. The only thing close that shows up on the
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Run is
"WINNT\system32\hid.exe". So I've not made any progress
beyond that. Any
suggestions would be VERY a[ppreciated. I feel certain it
is a stubborn
virus. Thanks much!
-----Original Message-----
Joanne ...
What is the complete text of the error you are seeing?
--
Britten Martin [MSFT]
(e-mail address removed)
This error message keeps showing up when I turn my
computer on. If I "x" out everything works fine. How can
I get rid of it?
.
.