Expert Fix on Vista Blue Screen Problem?

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

Hi,

I had black screen problem few days ago. I used System Restore +
Reboot to fix the problem and finally got everything back again
working even faster than before.

But, 3 days later, now I am getting the so called Blue Screen problem
and nothing seems working. I tried the System Restore many times but
still getting Blue Screen!

Any expert tells me what should I do please?

Thanks,
Mike
 
Hello Mike,

In additions to Dave-UK's comment,
RepoÑt problems and check for solutions automatically
<http://windowshelp.microsoft.com/Windows/en-US/Help/fba7e7c3-2aec-46e4-9a32-968aa620f35b1033.mspx>
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PS
Once you've received a correct answer to your question, either from a
Microsoft employee (lol), an MVP, or the community in general, please reply
that
the solution has been answered and what solved it. This step is important,
since it lets other people benefit from your posts.
 
In Control Panel choose Problem Reports and Solutions (type problem in
Start's searchbox), go to Problem History, right click your error and choose
Check For Solution. You can also examine the details.

In Administrative Tools choose Reliability and Performance Monitor and
choose MonitoringTools then Reliability Monitor (type Reliability in search
on Start) . This list is a chart of software installs, uninstalls, Windows
updates, and crashes by date. See if your crashes started happening after
you installed or uninstalled something.

It may help to rule out hardware faults

Type memory in Start's search box and choose Memory Diagnostic

In a command prompt (type command in Start's search box then right click and
choose Run As Administrator) type

chkdsk c: /r

If you have more than one drive replace C: with the other drive letters.

Check for corrupted files by typing in a command prompt

sfc /scannow

You may wish to do clean boot
troubleshooting http://support.microsoft.com/kb/331796
 
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