Exchange server 2003 Public folder contacts

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  • Start date Start date
G

Guest

Hi,

I have exchange server 2003 (as part of SBS 2003), at one of my customers.

All users except one can have the public address book shown as an email
address list except one.

When (as the user with the problem) i right click on the particular address
book and select properties, select the address book tab. The option to show
as an address book is greyed out.

User was created in a batch with others who do not have the problem.

Any ideas?

Thanks in advance

Gordon
 
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Hi,

Thanks for the response.

I am not at the machine at present, as I am at another customer, but I will
try the solution when I can.

The problem is that the Option to show as an address book is greyed out.

I do have one minor question. I have tried to set up the user on 2 diffrent
PC's one of which works fine for my user ID. Could there be anything else?

Thanks

Gordon

Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Gordon Lamb said:
Hi,

I have exchange server 2003 (as part of SBS 2003), at one of my customers.

All users except one can have the public address book shown as an email
address list except one.

When (as the user with the problem) i right click on the particular
address
book and select properties, select the address book tab. The option to
show
as an address book is greyed out.

User was created in a batch with others who do not have the problem.

Any ideas?

Thanks in advance

Gordon
Click to expand...
Click to expand...
 
It sounds like the address book service is messed up - this should correct
it:

alternately, a new profile should fix it too.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Gordon Lamb said:
Hi,

Thanks for the response.

I am not at the machine at present, as I am at another customer, but I
will
try the solution when I can.

The problem is that the Option to show as an address book is greyed out.

I do have one minor question. I have tried to set up the user on 2
diffrent
PC's one of which works fine for my user ID. Could there be anything else?

Thanks

Gordon

Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Gordon Lamb said:
Hi,

I have exchange server 2003 (as part of SBS 2003), at one of my
customers.

All users except one can have the public address book shown as an email
address list except one.

When (as the user with the problem) i right click on the particular
address
book and select properties, select the address book tab. The option to
show
as an address book is greyed out.

User was created in a batch with others who do not have the problem.

Any ideas?

Thanks in advance

Gordon
Click to expand...
Click to expand...
Click to expand...
 
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