Exchange scan error

  • Thread starter Thread starter Jaxstas
  • Start date Start date
J

Jaxstas

Please tell me how to fix this error from popping up everytime I start
Outlook 2007.

The Add-in "Exchange Scan" (C:\Program Files\Network
Associates\VirusScan\scanemal.dll) cannot be loaded and has been diabled by
Outlook. Please contact the Add-in manufacturer for an update. If no update
is available, please unistall the Add-in.
 
I attempted to remove the Mcafee add ins and that did not help. I cannot seem
to find the correct part of the Outlook program to remove. At least nothing
looks familiar to me when I go to do a add/remove on Outlook itself.

Thanks
 
I attempted to remove the Mcafee add ins and that did not help. I cannot seem
to find the correct part of the Outlook program to remove. At least nothing
looks familiar to me when I go to do a add/remove on Outlook itself.
Click to expand...

Try deleting the file extend.dat in the (usually hidden) folder
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook (Windows XP)
or
%LocalAppData%\Microsoft\Outllook (Windows Vista).
 
It is possible to encounter the issue when you upgrade to 8.7i, but it will no longer be possible to encounter the issue in future upgrades.
VSE 8.7i includes new architecture for how the Exchange Scan add-in works. This architecture change works around the design of Microsoft Outlook that causes the errors to occur.

If you have already encountered this error, visit the url below.
https://kc.mcafee.com/corporate/index?page=content&id=KB57977&pmv=print




Thanks
Scott Parisi
http://www.exchangedatabaserecovery.net/
Please tell me how to fix this error from popping up everytime I start
Outlook 2007.

The Add-in "Exchange Scan" (C:\Program Files\Network
Associates\VirusScan\scanemal.dll) cannot be loaded and has been diabled by
Outlook. Please contact the Add-in manufacturer for an update. If no update
is available, please unistall the Add-in.
On Friday, March 06, 2009 10:15 AM DL wrote:
So did you do as the msg suggested?
Click to expand...
On Friday, March 06, 2009 10:46 AM Brian Tillman [MVP - Outlook] wrote:


Try deleting the file extend.dat in the (usually hidden) folder
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook (Windows XP)
or
%LocalAppData%\Microsoft\Outllook (Windows Vista).
Click to expand...
Click to expand...
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