Exchange scan add in

  • Thread starter Thread starter Mike Entec
  • Start date Start date
M

Mike Entec

Hi, my enterprise has just installed the latest McAfee anti virus system on
to my windows vista laptop (I am alone in running Vista everyone else has XP)
On opening Outlook from Office 2007, I get the following message. The Addd
In "Exchange Scan" C:\Program Files\McAfee\Managed\VirusScan\
OtlkUI.20090630111923.dll) cannot be loaded and has been disabled by
outloook. Any ideas on 1 what this is, 2. where/how to find and disable this
as it isn't at the address given
 
1. Its the mcafee email scanning feature.
2. tools, trust center, addins - is it listed in the disabled addins
section? if so, you shouldn't get the error message unless mcafee is
enabling it at reboot. Then you'll need to disable it in mcafee's options.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
 
Hello, I was advised by my IT dept to remove McAfee from my computer. Ever
since I have experienced the same problem. THey cannot figure out how to fix
it since I removed the program. THey even checked the steps listed below.
Any insight? Thank you - Norma

Diane Poremsky said:
1. Its the mcafee email scanning feature.
2. tools, trust center, addins - is it listed in the disabled addins
section? if so, you shouldn't get the error message unless mcafee is
enabling it at reboot. Then you'll need to disable it in mcafee's options.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Mike Entec said:
Hi, my enterprise has just installed the latest McAfee anti virus system
on
to my windows vista laptop (I am alone in running Vista everyone else has
XP)
On opening Outlook from Office 2007, I get the following message. The
Addd
In "Exchange Scan" C:\Program Files\McAfee\Managed\VirusScan\
OtlkUI.20090630111923.dll) cannot be loaded and has been disabled by
outloook. Any ideas on 1 what this is, 2. where/how to find and disable
this
as it isn't at the address given
Click to expand...
Click to expand...
 
Hello, I was advised by my IT dept to remove McAfee from my computer. Ever
since I have experienced the same problem. THey cannot figure out how to
fix
it since I removed the program. THey even checked the steps listed below.
Any insight?
Click to expand...

Try deleting the (usually hidden) file
%UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on XP)
or
%LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7).
 
Brian Tillman said:
Try deleting the (usually hidden) file
%UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on XP)
or
%LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7).
Click to expand...
 
See http://www.outlook-tips.net/beginner/filepath.htm -

paste the following line in the address bar of windows explorer:
%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072





mextiza said:
Brian Tillman said:
Hello, I was advised by my IT dept to remove McAfee from my computer.
Ever
since I have experienced the same problem. THey cannot figure out how
to
fix
it since I removed the program. THey even checked the steps listed
below.
Any insight?
Click to expand...

Try deleting the (usually hidden) file
%UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on
XP)
or
%LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7).
--
Brian Tillman [MVP-Outlook]

Thanks - can you tell me how to go about finding this file so I can
delete it? I am using windows xp - thank you
Click to expand...
Click to expand...
 
THank you - I tried it, but the error does not go away. I will just deal
with this pop up; it's better than having a computer that does not work.

Regards.

Diane Poremsky said:
See http://www.outlook-tips.net/beginner/filepath.htm -

paste the following line in the address bar of windows explorer:
%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072





mextiza said:
Brian Tillman said:
Hello, I was advised by my IT dept to remove McAfee from my computer.
Ever
since I have experienced the same problem. THey cannot figure out how
to
fix
it since I removed the program. THey even checked the steps listed
below.
Any insight?

Try deleting the (usually hidden) file
%UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on
XP)
or
%LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7).
--
Brian Tillman [MVP-Outlook]

Thanks - can you tell me how to go about finding this file so I can
delete it? I am using windows xp - thank you
Click to expand...
Click to expand...
.
Click to expand...
 
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