Exchange/Outlook email

[Penny Elston]

I'm using Exchange 2007/Office Pro 2007 for my email. A staff member sends
and email to a customer and every - and ' gets replaced with a ? when the
customer views the message. I've had the same staff member send me an email
internally and using my external yahoo account and things look great. What
could be causing this to happen with the customer?

 

[Diane Poremsky [MVP]]

it’s a font encoding issue - the customer's computer or mail client doesn't
support the font the sender used. Have the sender use plain text font
instead.

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Diane Poremsky [MVP - Outlook]

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