Exchange Instant Messenger- Please, Please Help

  • Thread starter Thread starter Robert Cohen
  • Start date Start date
R

Robert Cohen

Hello All,
I recently deployed the Exchange Instant Messenger on my Exchange Server and have installed the service on many of our workstations. Everything works fine except for one thing. The Contact List doesn't update as users logon and loggoff the service automatically. I have to log off the Instant Messenger and log back in for my list to be updated. What did I do wrong? How do I correct this. Is this server side or workstation side?
 
Greetings Robert,

It sounds like the client side. To you happen to have the Internet Connection Firewall
engaged? If you do, or aren't sure, click Start, then All Programs, then
Accessories, then Communications and then Network Connections. Then, right click the
network/internet connection, then click Properties. Click the Advanced Tab, and verify that
the Internet Connection Firewall is unchecked.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

Hello All,
I recently deployed the Exchange Instant Messenger on my Exchange Server and have
installed the service on many of our workstations. Everything works fine except for one
thing. The Contact List doesn't update as users logon and loggoff the service automatically.
I have to log off the Instant Messenger and log back in for my list to be updated. What did
I do wrong? How do I correct this. Is this server side or workstation side?
 
Yeah the internet connection firewall is unchecked on all of them (I can
remote desktop and all).

I did some searching and found that microsoft call it the presence
information so I am going to try some searching on that. The presence
information is correct at logon to messenger but it doesn't update the
presence information while online.

I wonder if this will be resolved when we get exchange 2003 installed in a
few weeks. I just cant find anything to set the update frequency of the
presence information or anything like that. I keep hoping to turn a corner
and see enable presence information or presence information updated __
seconds.

If you have any other suggestions, please let me know. Otherwise I will
search and search some more.
 
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