Exception to restore

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to run system restore in WinXP Pro a popup says: An exception
occurred while trying to run C:\WINNT\system32\shell32.dll, Control_RunDLL
"C\WINNT\system32\sysdm.cpl", System".

Thus, system restore will not run. How can I fix system restore? Thanks
 
TLMcGrew said:
When I try to run system restore in WinXP Pro a popup says: An exception
occurred while trying to run C:\WINNT\system32\shell32.dll, Control_RunDLL
"C\WINNT\system32\sysdm.cpl", System".

Thus, system restore will not run. How can I fix system restore? Thanks
Click to expand...

See MVP Bert Kinney's System Restore pages:
http://bertk.mvps.org/index.html

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
Hi,

Click start/run, type "control sysdm.cpl" (without the quotes) and click ok.
Does this produce an error or does the System applet open? If it produces an
error, then I would guess that the file is damaged. Try copying the one from
C:\Windows\system32\dllcache to the C:\Windows\system32 folder (overwrite if
prompted).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Ron Martell said:
See MVP Bert Kinney's System Restore pages:
http://bertk.mvps.org/index.html

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
Click to expand...
Thank you. Bert Kinney's System Restore pages were very helpful. I solved
the problem by reinstalling system restore as the pages advised. Your help
was invaluable. Thanks again
TLMcGrew
 
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