Exception Errors

  • Thread starter Thread starter David from GA
  • Start date Start date
D

David from GA

After installing, cannot run scan or open console without
application shutting down, and generating a report to
Microsoft. Previously well-running system with:

WinXP Pro SP2
Office 2003
Symantec AV 2005
Dual AthlonMP CPU
1GB RAM

I have installed the Beta on my Dell Laptop with XP Pro SP2
and Symantec AV Corporate version - it is running fine.
 
There should be a details link on the error window; use it and provide
further information about the files (modules) involved in the crash.
 
That report is sent to Microsoft, actually, like Sandi said, there should be
a "click here" to see more information on the dialog. In the mean time,
uninstall and reinstall the software then run a scan in Safe Mode.

Andre
 
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