Excell and Word Hang up when attempting use Save As command

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Guest

I have just installed latest updates for office 2003 and now find that when I
attempt to use the save as command the application hangs up and prompts me to
send a report to microsoft when I terminate a non-responding program. Any
ideas as to what is wrong?
 
I have uninstalled office and reinstalled. I find that new documents in
Excel and Word now behave correctlly but that pre-existing spreadsheets and
word documents still hang up when I use Save As. I do not use more than a
fraction of a percent of the office facilities in these programs so I cannot
say that there are other effects. If a solution exists that does not require
me to copy all my old documents into new ones I would like to know.

Scuta
 
Did you visit the sites Dave provided?

A re-install of Office does nothing to help you.

It is Windows OS updates that did the deed.

Read the how-tos on the MS site.


Gord Dibben MS Excel MVP
 
I have two computers and both are having problems. I am not a techy, so not
about to attempt to do the items listed on the two websites indicated. Is
there no direct Microsoft Support? The same thing happened with my pc at
work this week and the technician there was able to fix it. Can't type in
addresses on IE. Can't use save as in Excel or Word. HP Printer will not
work.
 
I do not have the confidence to attempt the solutions suggested in the
references provided. I have a ghost image of my operating hard drive on a
separate drive. from February. If I go back and then do not install the
update MS06-015 will this solve my problems? Are Microsoft likely to correct
the problems they have caused?

Scuta

Jerry said:
I have two computers and both are having problems. I am not a techy, so not
about to attempt to do the items listed on the two websites indicated. Is
there no direct Microsoft Support? The same thing happened with my pc at
work this week and the technician there was able to fix it. Can't type in
addresses on IE. Can't use save as in Excel or Word. HP Printer will not
work.
Click to expand...
 
There's a link to Kelly's Korner in that article:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Scroll down to near the bottom of the list--find #383.

On the righthand side is:
HP's Share-to-Web Software - Fix More info: (MS06-015)

It's a link to a .vbs (scripting file) that updates the registry to fix the
problem if it was caused by the HP software.


I have two computers and both are having problems. I am not a techy, so not
about to attempt to do the items listed on the two websites indicated. Is
there no direct Microsoft Support? The same thing happened with my pc at
work this week and the technician there was able to fix it. Can't type in
addresses on IE. Can't use save as in Excel or Word. HP Printer will not
work.
Click to expand...
 
Jerry

These newsgroups are manned by your peers. Microsoft support people are few and
far between around here.

We can do very little but try to assist with first-hand knowledge or by
directing you to sites where the information is available to instruct you on how
to fix the problem.


Gord


I have two computers and both are having problems. I am not a techy, so not
about to attempt to do the items listed on the two websites indicated. Is
there no direct Microsoft Support? The same thing happened with my pc at
work this week and the technician there was able to fix it. Can't type in
addresses on IE. Can't use save as in Excel or Word. HP Printer will not
work.

Gord Dibben said:
Did you visit the sites Dave provided?

A re-install of Office does nothing to help you.

It is Windows OS updates that did the deed.

Read the how-tos on the MS site.


Gord Dibben MS Excel MVP
Click to expand...

Gord Dibben MS Excel MVP
Click to expand...
 
Many thanks to you and Dave Petersen and all involved in providing the
answers - Techeb fix worked without any fuss after I scewed up courage to use
it.

Regards
Scuta
 
I have the same problem as excel stops responding when saving a file but the
link no longer seems to be available. Any suggestions? Thanks for any help
in the matter
 
The microsoft link is still working.
I have the same problem as excel stops responding when saving a file but the
link no longer seems to be available. Any suggestions? Thanks for any help
in the matter
Click to expand...
 
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