excel/ word not working when router is on.

  • Thread starter Thread starter jim anthony
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jim anthony

I just recently bought my daughter a HP laptop. Excel and word were installed when I bought it. The wireless router I purchased allows me to go on the internet OK. The trouble is when I try to use excel or word it will not work. When I turn off the router I am allowed to use excel and word.

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I just recently bought my daughter a HP laptop. Excel and word were
installed when I bought it. The wireless router I purchased allows me to go
on the internet OK. The trouble is when I try to >use excel or word it
will not work. When I turn off the router I am allowed to use excel and
word.
Click to expand...


Well I've never heard of that before. Please define "it will not work"
 
measekite said:
He means when the router is on excel and word doesn't work. When the router
is off, excel and word works.
Click to expand...

I know that's what he /said/, but "doesn't work" can mean anything from
won't even start to freezes, to can't edit files etc etc etc. The OP
needs to be SPECIFIC.
And in any case there must be something really weird going on which he
hasn't mentioned because Office doesn't need an internet connection to
work...
 
I just recently bought my daughter a HP laptop. Excel and word were
installed when I bought it. The wireless router I purchased allows me to go
on the internet OK. The trouble is when I try to use excel or word it will
not work. When I turn off the router I am allowed to use excel and word.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
Click to expand...

Are you using any wireless security? What happens when
you use a direct LAN cable connection to your router when
the WiFi is turned off?
 
You didn't say what brand router or what software is used to connect to the
router.
It sounds like the wireless adapter software is messing things up.
Have you checked the HP site to see if there is a newer version of the
driver or software for the wireless adapter?
I don't use the software from the router maker or wireless adapter maker
unless it just won't work any other way.
The Windows wireless connection software seems to work fine and doesn't
usually interfere with other programs.
 
You need to be more specific - "Excel or Word will not work" conveys nothing
to us. Just what happens? As Gordon said in his response, Office (Excel,
Word, etc) do not need the Internet to be able to work.

Tyro

in message news:[email protected]...
 
Tyro said:
You need to be more specific - "Excel or Word will not work" conveys
nothing to us. Just what happens? As Gordon said in his response, Office
(Excel, Word, etc) do not need the Internet to be able to work.

Tyro
Click to expand...
That's why I asked him about his WiFi security. If the laptop
is wide open to intruders, then anything is possible, including
an intruder taking over rights to applications when the connection
is open.
 
I sigh at a lot of your posts!
And I have a reason why I ask any question of any OP, which is none of your
business.
 
Mick said:
I sigh at a lot of your posts!
And I have a reason why I ask any question of any OP, which is none of your
business.
Click to expand...

The fact that the OP has a router has ABSOLUTELY NO BEARING WHATSOEVER
on the fact that his Office doesn't work. Office DOES NOT NEED A ROUTER
to function.
You bare an idiot, and the only reason I am seeing your stupid posts is
that I have changed newsreaders and forgot to plonk you immediately.
 
Mick said:
I sigh at a lot of your posts!
And I have a reason why I ask any question of any OP, which is none of your
business.
Click to expand...

The fact that the OP has a router has ABSOLUTELY NO BEARING WHATSOEVER
on the fact that his Office doesn't work. Office DOES NOT NEED A ROUTER
to function.
You are an idiot, and the only reason I am seeing your stupid posts is
that I have changed newsreaders and forgot to plonk you immediately.
 
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