G
Guest
I cannot open my Excel files, it locks up, I have to shut down, it goes to safe mode, turn off and restart every time!!
I can see the files in my directory. When I click on one to open it I get the dreaded blue screen. The fatal exception error reads: OE@017F:BFF9DFFF. Yesterday I downloaded SR1a patch, it told me to insert the Office 2000 CD and it corrected the problem for a file or two. Then it goes back to the dreaded blue screen when I try to open a file again. I de-installed and re-installed Office 2000, but that didn't work. I tried opening excel from a shortcut on my desktop and it gave me the blue screen again saying the system was busy.........I had to just turn off the computer as cont/alt/delete wouldn't restart it. It ran the normal scan disk and restarted
From there I just tried opening Excel from the actual program and it gave me Invalid page fault in module (unknown) @bff7:00000009. When I finally got those closed I hit cont/alt/delete and it told me my system was low on resources. I did cont/alt/delete again and restarted.
[Proposed solution that worked for the files individually fixed but still need a permanent fix to the problem
Search for all .xlb files (*.xlb) on your machine and rename them to .old The next is to add the "/safe" command-line parameter to your Excel shortcut. Additionally I would check that your default printer is local to your machine and not a networked printer - that could be causing the problem
Instructions (from the net, but edited) to follow
1. Go to Start run and ru
"c
rogram files\Microsoft Office\office\excel.exe" /safe (Note the Quotes are important. If you are able to open excel that way then please find all files with extention .xlb and rename the extensions to .old or something. 2. Right-click on the desktop and select new, shortcut. In the create shorcut Window's commmand line field browse to the following path and add the /SAFE to the end of the line. "C:\Program Files\Microsoft Office\Office\EXCEL.EXE" /SAFE I chose the name: Microsoft Excel (Temp) for the shortcut's name. click finish. when you start excel you will have to fill your user name information, click on start using microsoft excel from the assistant and you will have to fill in your user name information a second time. bad that you have to do three additional steps to get in to excel but you should be able to get in to excel
Thanks for helping
Sandy
I can see the files in my directory. When I click on one to open it I get the dreaded blue screen. The fatal exception error reads: OE@017F:BFF9DFFF. Yesterday I downloaded SR1a patch, it told me to insert the Office 2000 CD and it corrected the problem for a file or two. Then it goes back to the dreaded blue screen when I try to open a file again. I de-installed and re-installed Office 2000, but that didn't work. I tried opening excel from a shortcut on my desktop and it gave me the blue screen again saying the system was busy.........I had to just turn off the computer as cont/alt/delete wouldn't restart it. It ran the normal scan disk and restarted
From there I just tried opening Excel from the actual program and it gave me Invalid page fault in module (unknown) @bff7:00000009. When I finally got those closed I hit cont/alt/delete and it told me my system was low on resources. I did cont/alt/delete again and restarted.
[Proposed solution that worked for the files individually fixed but still need a permanent fix to the problem
Search for all .xlb files (*.xlb) on your machine and rename them to .old The next is to add the "/safe" command-line parameter to your Excel shortcut. Additionally I would check that your default printer is local to your machine and not a networked printer - that could be causing the problem
Instructions (from the net, but edited) to follow
1. Go to Start run and ru
"c
rogram files\Microsoft Office\office\excel.exe" /safe (Note the Quotes are important. If you are able to open excel that way then please find all files with extention .xlb and rename the extensions to .old or something. 2. Right-click on the desktop and select new, shortcut. In the create shorcut Window's commmand line field browse to the following path and add the /SAFE to the end of the line. "C:\Program Files\Microsoft Office\Office\EXCEL.EXE" /SAFE I chose the name: Microsoft Excel (Temp) for the shortcut's name. click finish. when you start excel you will have to fill your user name information, click on start using microsoft excel from the assistant and you will have to fill in your user name information a second time. bad that you have to do three additional steps to get in to excel but you should be able to get in to excelThanks for helping
Sandy