SYMPTOMS
All attempts to open an Excel file attachment in a
message by double-clicking the file are unsuccessful.
If you double-click an Excel attachment in a message,
Excel starts and appears to stop responding without
opening the worksheet. If you minimize Excel, the
following hidden error message occurs:
The system cannot find the file specified.
If you right-click the Excel message attachment, and then
click Save As to save it to your hard disk, it saves
successfully. However, when you double-click the saved
file to open it, you receive the following error message:
Cannot find the file <path\filename> (or one of its
component(s)). Make sure the path and file name are
correct and that all required libraries are available.
If you click Open on the Excel File menu to open the file
from your hard disk, the file opens.
RESOLUTION
Use the following steps to resolve this behavior:
Close the message.
Start Excel.
On the Tools menu, click Options.
Under the General tab, click to clear the ignore other
applications option, and then click OK.
Quit Excel.
Now you can double-click the attachment to open it in
Excel, and you can save it to your hard disk, and then
double-click the file to open it.
MORE INFORMATION
For additional information about this issue, please see
the following article in the Microsoft Knowledge Base:
149764 XL: Workbook Doesn't Open When Double-Clicked
