Excel crashes

  • Thread starter Thread starter Stone
  • Start date Start date
S

Stone

I have Office 2007 installed on a Citrix server. My users are heavy Excel
users. Radomly, a few times a week, on will have Excel crash on them. There
is nothing common about what they were doing at the time of the crash. The
Excel files that they are in range in size from small to very large. The
only data I can gather from the event logs when this happens is:

Faulting application excel.exe, version 12.0.6425.1000, stamp 49d64dd6,
faulting module excel.exe, version 12.0.6425.1000, stamp 49d64dd6, debug? 0,
fault address 0x002c5b94.
or
Faulting application excel.exe, version 12.0.6425.1000, stamp 49d64dd6,
faulting module excel.exe, version 12.0.6425.1000, stamp 49d64dd6, debug? 0,
fault address 0x005726c1.
or
Faulting application excel.exe, version 12.0.6425.1000, stamp 49d64dd6,
faulting module excel.exe, version 12.0.6425.1000, stamp 49d64dd6, debug? 0,
fault address 0x00540041.
 
Thanks for your posting. Your help fixed my problem with Excel 2007 not
working for the past week. Once I closed Outlook - and ended the process as
you described - Excel started working normally. Before it would lock up even
 
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