excel and word loading slowly

  • Thread starter Thread starter brian
  • Start date Start date
B

brian

When I open excel and word the load time is very slow.
There is a message that says something to the effect
of "requesting virus scan". After close to 1 minute the
program has loaded, but when opening a file the whole
routine begins again. I received a message that says
the "pdfmaker5.0 macro for excel" caused the problem and
would I like to disable it. I accepted the disable and
found that the program loads quickly, but the problem
still exists when opening a file. I also get an error
message stating that the file I opened has caused a
serious error. The error message in word states
that "add in c:\\program files\microsoft office\office10
\startup\pdfmaker.dot" is causing the error and allowed
me to disable this file. That did not help. I don't
know if this is a virus or not, but it does effect my
machine and our office manager's. Nobody else seems
effected yet. As a side note, I am running XP on a Dell
pentium 4 machine that I have had for several months and
have not had a problem like this until this morning.

Thanks for your help,
Brian
 
Brian

Try disabling NAV and see if it ceases. A plug-in in a recent update
appears to be the issue

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)
 
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