Excel 97 hanging on save after AD implemented.

  • Thread starter Thread starter P W
  • Start date Start date
P

P W

Greetings. I'm having a problem with several Excel 97
spreadsheets on my network. When they try to save the
file it will show the little blue bar at the bottom that
it's saving and then just stick.

Here is the weird thing, if I look at files on the server
share itself when they are saving it's creating very
large temp files that continue to grow larger the entire
time that bar is stuck saving. We're talking in the
gigabytes in size sometimes. It seems to continue to do
this indefinatly until they either CTRL-ALT-DEL their
Excel or I manually close the temp file from the server.
Then two things can happen, 1) the file is now saved and
the temp file goes away or 2) the file saves but the temp
file stays.

It will do this EVERY time they click Save. This is ONLY
since we migrated to a Windows 2003 server from a NT 4
server and implemented Active Directory. I can't seem to
find anything relevant on MS's Technet or KB so I'm
posting here in hopes somebody has seen this.

My workaround fix for this has been to copy the sheet to
a brand new Excel file and save it over the top of the
old one with the same name. That works most of the time
but sometimes it will start doing it again in a few days.

I surely hope somebody can help cause I'm stuck. I have
the following options that I have NOT tried...yet.
Really it's my next step unless somebody has a better
solution.

Our organization has licensing up to Office 2003 etc but
most of our computers still run Win98SE so I can put on
Office XP if that will fix the problem, which we are
slowly migrating to anyway (unless their PC can handle
Windows XP, then they get that and Office 2003). I'd
prefer at this point to find a solution that would not
require upgrading computers but if that's the only way...

Thanks everybody!
 
Hi PW

I am also running Windows 98 / Excel 97 sr-2 trying to save to a Windows 2003 server. I am getting the "document not saved" & "disk is full" when trying to save to a share on the Windows 2003 server. I am also running Open File Option (Veritas backup) & Symantec 8.x on the server (MS KB issue) which I have disabled.

I have also checked permission / space = no issue. Ran a Network Monitor scan when savin the file and found a SMB error = File Path error. (?) Also updated dsclient.

I am most instressted in getting in contact with you if you still have this problem / solution.

/Regards from the sausage eater
 
Hello,

I'm having the same problem but can't seem to isolate the
problem. Have you had any luck?

thanks.
-----Original Message-----
Hi PW

I am also running Windows 98 / Excel 97 sr-2 trying to
save to a Windows 2003 server. I am getting the "document
not saved" & "disk is full" when trying to save to a share
on the Windows 2003 server. I am also running Open File
Option (Veritas backup) & Symantec 8.x on the server (MS
KB issue) which I have disabled.
I have also checked permission / space = no issue. Ran a
Network Monitor scan when savin the file and found a SMB
error = File Path error. (?) Also updated dsclient.
I am most instressted in getting in contact with you if
you still have this problem / solution.
 
Hi there Mike

My problem was a faulty "native" Windows 98 (gold edition only) file system
driver. By running an application that swaps the file system driver, for
example filemon.exe available through www.sysinternals.com, I can save
through Excel to my Win2003 server. If i close filemon.exe it will fail
again. Cause = filemon.exe swaps the native file system driver which is used
for the OS to fetch / read / write to the file system, with a own VxD file
for this purpose. Either mount the Vxd file from within the Win98 OS or auto
hide it as a system tray application using some shareware ( trayit example )
to make the application invisible for the end user. Of course, if many
machines is affected by it, a more enterprise solution would be in place,
mine is just a workaround of it.

Regards Lars
 
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