Excel 2007

  • Thread starter Thread starter Henry
  • Start date Start date
H

Henry

Hi all,

I have a user with Windows Vista business and office 2007 without SP1
installed. He is trying to update and change links as well as link multiple
workbooks. He is getting a "microsoft excel has stopped working" error with
the following information included:

Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 47607042
Fault Module Name: EXCEL.EXE
Fault Module Version: 12.0.6300.5000
Fault Module Timestamp: 47607042
Exception Code: c0000005
Exception Offset: 000454f3
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

Is there anyone that can help me with this problem? User says it is not only
him that gets this error but other users too with Windows XP pro installed.

Thank you
 
Is this problem happens to all the excel files or just one? If excel crashes for all the files, the uesers may need to reinstall excel. But if just for one perticular xls file, the file is probably corrupted and you can try to repair it. I only have experience about a tool called Advanced Excel Repair. I have used it to repair many corrupt Excel xls files successfully. Its homepage is http://www.datanumen.com/aer/ If necessary, you can try it.

Alan
 
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