G
Guest
I have several users, albeit not all, who are experiencing problems with
Excel 2007 crashing during a manual save. Windows XP on all machines. So
far it is only desktops, so the Bluetooth Com+ add-in is not an issue.
These are spreadsheets that were created in Office 2003, so they are opening
in Compatibility Mode. When you click save, you get the Compatibility
Checker window, then when you click Continue and you get a window stating
that Excel encountered a problem and needs to close. Event Viewer reports
the following:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 8/21/2007
Time: 2:34:40 PM
User: N/A
Computer: D7W767D1
Description:
Faulting application excel.exe, version 12.0.6024.5000, stamp 465f21c3,
faulting module excel.exe, version 12.0.6024.5000, stamp 465f21c3, debug? 0,
fault address 0x001fa58a.
I think the fault is specific to a certain spreadsheet that we use
individually for 60+ clients.
An initial thought was that it had something to do with the default file
save type, either XLSM or XLS, but it occurs with both file types. The
problem also does not occur every time the spreadsheet is opened and saved.
It does occur a majority of the time, but not every time.
A secondary thought is that it has something to do with the VBA macros that
are part of the spreadsheet. I have tried it with both macros enabled and
disabled, and the fault occurs whether or not macros are enabled. Saving the
file without macros (XLSX) is not an option.
If I cause the fault to occur enough times in succession the Microsoft
Office Diagnostics run, but the do not find any problems. I am sending the
error reports to Microsoft every time.
I've googled this and searched these communities to no avail. Has any
experienced anything similar?
Thanks.
Michael
Excel 2007 crashing during a manual save. Windows XP on all machines. So
far it is only desktops, so the Bluetooth Com+ add-in is not an issue.
These are spreadsheets that were created in Office 2003, so they are opening
in Compatibility Mode. When you click save, you get the Compatibility
Checker window, then when you click Continue and you get a window stating
that Excel encountered a problem and needs to close. Event Viewer reports
the following:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 8/21/2007
Time: 2:34:40 PM
User: N/A
Computer: D7W767D1
Description:
Faulting application excel.exe, version 12.0.6024.5000, stamp 465f21c3,
faulting module excel.exe, version 12.0.6024.5000, stamp 465f21c3, debug? 0,
fault address 0x001fa58a.
I think the fault is specific to a certain spreadsheet that we use
individually for 60+ clients.
An initial thought was that it had something to do with the default file
save type, either XLSM or XLS, but it occurs with both file types. The
problem also does not occur every time the spreadsheet is opened and saved.
It does occur a majority of the time, but not every time.
A secondary thought is that it has something to do with the VBA macros that
are part of the spreadsheet. I have tried it with both macros enabled and
disabled, and the fault occurs whether or not macros are enabled. Saving the
file without macros (XLSX) is not an option.
If I cause the fault to occur enough times in succession the Microsoft
Office Diagnostics run, but the do not find any problems. I am sending the
error reports to Microsoft every time.
I've googled this and searched these communities to no avail. Has any
experienced anything similar?
Thanks.
Michael