From a discussiongroup i found the following comments that solved my msiinstaller problem
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Based on my understanding of the problem, when users with limited
priviliges launch OffXP apps, a number of Installer related events appear
in the app event logs
Event Source: MsiInstalle
Event ID: 100
Description
Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature
'WORDFILES' failed during request for component
'{8E46FEFA-D973-6294-B305-E968CEDFFCB9}
Event Source: MsiInstalle
Event ID: 100
Computer: SDCTCT01
Description
Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature
'ProductFiles', component '{66CD2C91-2A15-4DA4-BBD2-5EC1075F3C0E}' failed
The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist
Event Source: MsiInstalle
Event ID: 101
Description
Failed to connect to server. Error: 0x8000400
According to my experience, the issue seems to be one of the following or
combination of the following, permissions, dcom settings, or windows
installer. Please log in the computer as local admin and perform the steps
below
1.) This following steps should fix your "Failed to Connect Server" message
in the application event log file
a.) go to the actual terminal server consol
b.) go to start\run command line and key in the following:
msiexec /unre
click O
c.) go to start\run command line and key in the following
msiexec /regserve
click O
2.) The following steps are to fix the 100
The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist
a.) go to the actual terminal server consol
b.) go to start\run command line and key in the following
regedt3
c.) check the permissions to the following registry keys
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installe
System and Admins - Full Contro
Everyone- Read
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Comp
nent
System and Admins - Full Contro
Everyone- Read
HKEY_CLASSES_ROO
System and Admins - Full Control
Everyone- Read
HKEY_CLASSES_ROOT\.pi
System and Admins - Full Control
Everyone- Read
HKEY_CLASSES_ROOT\Installe
System and Admins - Full Control
Everyone- Read
HKEY_CLASSES_ROOT\Installer\Component
System and Admins - Full Contro
Everyone- Read
HKEY_CURRENT_USER\Software\Classe
System and Admins - Full Contro
Everyone- Read
d.) If you had to change any of the above registry key permissions, empty
the application event log file and then launch an Office application and
see if you still get 1004 and "Failed to Connect" messages in there
3.) If you are still getting 1004 messages, I need you to do the following
a.) Go to Windows Explorer and locate C:\Documents and Settings\<user's
profile>\Local Settings\Application Data\Microsoft\Windows for each user
Delete the UsrClass.dat and UsrClass.dot.lo
b.) then logged on as that user that you just removed those files and see
if you still get 1004 messages in the application event log fil
c.) If you have these files then you also want to delete them out of the
Default User's profile as well
Please let me know the result of the suggested steps above. I am looking
forward to your reply
Sincerely
Rita Xi
Microsoft Online Partner Suppor
Get Secure! -
www.microsoft.com/securit
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