Gerry said:
What are your anti-virus and antispyware arrangements?
http://www.bleepingcomputer.com/malware-removal/antivirus-2008
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
OK here are the important ones.
Event Type: Warning
Event Source: Microsoft Fax
Event Category: Devices
Event ID: 32068
Date: 10/1/2008
Time: 7:43:00 AM
User: N/A
Computer: JOELW
Description:
The description for Event ID ( 32068 ) in Source ( Microsoft Fax )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information
is part of the event: *, *.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 9/30/2008
Time: 2:18:51 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP' failed during request for component
'{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 9/30/2008
Time: 2:18:51 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed.
The resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11921
Date: 9/30/2008
Time: 2:18:51 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
(DvpApi) could not be stopped. Verify that you have sufficient
privileges to stop system services.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 38 45 33 33 42 33 {78E33B3
0008: 36 2d 32 31 30 33 2d 34 6-2103-4
0010: 39 46 43 2d 42 30 35 38 9FC-B058
0018: 2d 38 43 46 34 34 42 36 -8CF44B6
0020: 45 37 35 46 44 7d E75FD}
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 9/30/2008
Time: 2:14:45 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP' failed during request for component
'{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 9/30/2008
Time: 2:14:45 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed.
The resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11921
Date: 9/30/2008
Time: 2:10:41 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
(DvpApi) could not be stopped. Verify that you have sufficient
privileges to stop system services.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 38 45 33 33 42 33 {78E33B3
0008: 36 2d 32 31 30 33 2d 34 6-2103-4
0010: 39 46 43 2d 42 30 35 38 9FC-B058
0018: 2d 38 43 46 34 34 42 36 -8CF44B6
0020: 45 37 35 46 44 7d E75FD}
