Event ID: 7031

  • Thread starter Thread starter Eric
  • Start date Start date
E

Eric

We have a Windows 2000 TS with SP3 and is currently
having issues with the following message appearing in the
system event log and event id: 7031; "The Print Spooler
service terminated unexpectedly. It has done this 1 time
(s). The following corrective action will be taken in
60000 milliseconds: Restart the service."

This happens once in a while when somebody prints to a
network printer. Does anyone know what the fix is? I
know there is an SP4 available now but does this actually
fix it?

Thanks,
Eric
 
No, it's highly unlikely that SP4 will fix this problem, since it
is probably caused by a printer driver that is not TS-compatible.
The correct way to solve this is to uninstall the printer driver
from the Terminal Server and map the printer to a native driver.

Check here how to do this:
239088 - Windows 2000 Terminal Services Server Logs Events 1111,
1105, and 1106
http://support.microsoft.com/?kbid=239088
 

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