Event ID 6004: Error - DNS networking problems

  • Thread starter Thread starter BProc_Lizard
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BProc_Lizard

Yesterday, I had an idiot relative "help" me with my production Win2003 SP2
server. He downloaded and ran one of those cheesy system cleaning utilities
that purports to "clean your registry". Arggghhhh... I was not very nice to
him when I found out what he did!!! I let him know with no uncertainty that
this machine is NOT one of his workstations, that this was a SERVER - fer
christsakes!!! And it was not his for playing around with!...

Regardless, now I'm in a bit of a pickle... Of course, it's a Murphyism;
the last registry backup I have is too far down the road (3 months ago) and
the regular system backup doesn't do the registry, I just learned. There's
been a couple of major updates and a few modifications - too many things to
remember all of them, so I'm left with trying to repair the problem - AND,
then determine a better means of backing things up so I don't have this issue
again and so I have a better recovery plan.

Anyway... I sure hope someone can point me in a direction where I can
troubleshoot this problem. I've already tried messing around with the
networking settings by changing them, saving and setting them back; to no
avail. I double-checked the entire system with two deep-scanning Antivirus
progs and temporarily turned off the (BlackIce) Firewall I had on that
machine - all to no avail. My network symptoms are that I can resolve DNS
(browsers don't work unless I type specific IP addresses) and the email
client on that machine will not send alerts via SMTP (this is most likely due
to DNS resolution issues since the SMTP is looking for a named address). RDP
will not connect unless specific IP address (again, DNS issue). But, the
server can "see" the DNS server which also correctly gives the problem child
server a DHCP address when I configed it dynamic. It's looking more and more
like a weird issue due to something missing in the registry...

Here's my log entry:

Event Type: Error
Event Source: EventLog
Event Category: None
Event ID: 6004
Date: 3/9/2009
Time: 9:51:58 PM
User: N/A
Computer: GREBE
Description:
A driver packet received from the I/O subsystem was invalid. The data is
the packet.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0c 00 e0 00 0e 00 00 00 ..à.....
0008: e0 5c 54 2e 2b a1 c9 01 à\T.+¡É.
0010: 40 00 00 00 00 00 00 00 @.......
0018: 00 00 00 00 04 00 4e 00 ......N.
0020: 00 00 00 00 cb 0b 00 80 ....Ë..€
0028: 00 00 00 00 10 00 00 c0 .......À
0030: 00 00 00 00 00 00 00 00 ........
0038: 00 00 00 00 00 00 00 00 ........
0040: 4d 00 52 00 78 00 53 00 M.R.x.S.
0048: 6d 00 62 00 00 00 5c 00 m.b...\.
0050: 44 00 65 00 76 00 69 00 D.e.v.i.
0058: 63 00 65 00 5c 00 4c 00 c.e.\.L.
0060: 61 00 6e 00 6d 00 61 00 a.n.m.a.
0068: 6e 00 52 00 65 00 64 00 n.R.e.d.
0070: 69 00 72 00 65 00 63 00 i.r.e.c.
0078: 74 00 6f 00 72 00 00 00 t.o.r...
0080: 41 00 43 00 53 00 43 00 A.C.S.C.
0088: 4c 00 41 00 4e 00 00 00 L.A.N...
0090: 4e 00 65 00 74 00 42 00 N.e.t.B.
0098: 54 00 5f 00 54 00 63 00 T._.T.c.
00a0: 70 00 69 00 70 00 5f 00 p.i.p._.
00a8: 7b 00 34 00 42 00 35 00 {.4.B.5.
00b0: 31 00 39 00 38 00 34 00 1.9.8.4.
00b8: 39 00 2d 00 43 00 32 00 9.-.C.2.
00c0: 37 00 44 00 2d 00 34 00 7.D.-.4.
00c8: 43 00 33 00 34 00 2d 00 C.3.4.-.
00d0: 41 00 37 00 33 00 43 00 A.7.3.C.
00d8: 2d 00 36 00 30 00 00 00 -.6.0...

Sure hope someone can shed a bit of light on this... :/

-- da Lizard
 
BProc_Lizard

This link may provide pointers
http://www.eventid.net/display.asp?eventid=6004&eventno=1596&source=EventLog&phase=1

Are you using McAfee?

Are any devices malfunctioning? Select Start, All Programs, Accessories,
System Tools, System Information. Open Components under System Summary
and click on Problem Devices. Is anything listed there?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
It was late last night when I initially posted my inquiry - but, ALAS... I
posted to the wrong place... Somehow, in my befuddlement, I happened to be
looking at some other earlier posting within this group and simply clicked on
the "New Thread" button without assuring I was in the correct group. My
apologies!!!

My computer is a Windows 2003 SP2 Server, not XP. I have just posted this
question over to another more appropriate group
m.p.windows.server.networking...

But, to follow-up with you, Gerry - no, I do not have and have never had and
will never get any McAfee products on this server (let's just say I'm a
little biased and opinionated against them, Kaspersky and that Symantec
company). I am running Eset NOD32 v2.7 Business (which, btw, I have been on
their newsgroup forum researching my problem - but my issues don't apply to
any A/V application. If you'll recall, this problem was inadvertently caused
by the running of a "Registry Cleaning" utility [I won't name the actual
application to protect the innocent] which was not meant nor designed for
server usage).

No, I've already checked all my devices - that was one of my first thoughts,
that one of my device drivers' parameters got hosed - but, I don't see
anything showing up there (I right-click on "My Computer" icon - select
"Manage" and navigate to the Device Manager MMC component - quicker and
easier than SysInfo).

Again, thanks Gerry for trying to help. But, further communication on this
topic will be moved to the server networking group. And, again, I apologize
for posting to the wrong group.

--da Lizard
 
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