Event ID: 5032 or 5038

  • Thread starter Thread starter officermartinez
  • Start date Start date
O

officermartinez

I am using Windows Vista Ultimate x64 and the setup is pretty stable.
However, randomly, my computer will reboot for no appearent reason. Upon
Vista starting back up, I usually go to my Event Viewer. EVERY SINGLE
INSTANCE, after the random reboot, there will be an error posted. It is
Event ID: 5032 or Event ID: 5038 (or both). I have googled my heart out
trying to figure this one out. I have been on numerous boards and it seems
no one can pinpoint the problem. Here is a list of my setup:

Computer: Custom Built
Processor: Intel QX6700 Quadcore
Memory: Corsair Dominator PC2 8500C5D Ram @ 1066mhz
Motherboard: XFX MB-N680-iLT9 (680i LT)
Power Supply: Enermax Galaxy 1000 watt Gamers Edition
Video Card: (2) nVidia 8800GTS cards running in SLi

The computer is connected via a LAN Cable (not wireless).
My internet service provider is Charter Cable. It is a 10Mbps connection.
My cable modem is a Ambit SpeedStream U10C018.
My router is a Linksys WRT54G v4 (wireless capability)

I have NO antivirus installed at the moment.
No software firewall is installed.
I believe the Linksys has a built in firewall.

All of my Vista updates are current. I have not installed my 3rd party
programs but I have installed a few:
Winrar, TeamSpeak RC2, Everest Ultimate, CPU-Z 1.39, F.E.A.R. Combat,
3dmark06, Limewire Pro 4.12.11.. ALL of these programs are listed as
compatible with Vista x64.


Under Event ID: 5032, this is what the message says:

Windows Firewall was unable to notify the user that it blocked an
application from accepting incoming connections on the network.

Error Code: 2

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Security-Auditing"
Guid="{54849625-5478-4994-a5ba-3e3b0328c30d}" />
<EventID>5032</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>12292</Task>
<Opcode>0</Opcode>
<Keywords>0x8010000000000000</Keywords>
<TimeCreated SystemTime="2007-04-24T15:21:14.942Z" />
<EventRecordID>3414</EventRecordID>
<Correlation />
<Execution ProcessID="620" ThreadID="976" />
<Channel>Security</Channel>
<Computer>WindowsUser</Computer>
<Security />
</System>
- <EventData>
<Data Name="ErrorCode">2</Data>
</EventData>
</Event>


Under Event ID: 5038, this is what it says:

Code integrity determined that the image hash of a file is not valid. The
file could be corrupt due to unauthorized modification or the invalid hash
could indicate a potential disk device error.

File Name: \Device\HarddiskVolume1\Windows\System32\nvd3dumx.dll

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Security-Auditing"
Guid="{54849625-5478-4994-a5ba-3e3b0328c30d}" />
<EventID>5038</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>12290</Task>
<Opcode>0</Opcode>
<Keywords>0x8010000000000000</Keywords>
<TimeCreated SystemTime="2007-04-24T03:26:33.113Z" />
<EventRecordID>3384</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="72" />
<Channel>Security</Channel>
<Computer>WindowsUser</Computer>
<Security />
</System>
- <EventData>
<Data
Name="param1">\Device\HarddiskVolume1\Windows\System32\nvd3dumx.dll</Data>
</EventData>
</Event>
 
This sounds like an nVidia driver issue. Are you using a built-in driver or
one you downloaded from the nVidia web site? I would try uninstalling the
driver and letting Windows detect it again and see if you can get a better
match.
 
I am leaning more towards a network controller issue. I have the nvidia
nforce networking controller installed. Do you think that could be the
issue? I seriously doubt that my video drivers are the cause of my issues.
 
I'm leaning toward video because nvd3dumx.dll is the GeForce video driver.
Why do you think it is a network controller issue?
 
I am only saying this because the Event View always says:
Windows Firewall was unable to notify the user that it blocked an
application from accepting incoming connections on the network. Error Code:
2

That leads me to believe that the network is trying to communicate with my
computer, but the Vista firewall won't allow it to. To me, that indicates a
network issue, not a display issue. My display works fine. It seems that
when the Vista firewall catches my computer communicating with the network,
it doesn't like it and will just shut it down in order to prevent the
communication.
 
It's perfectly logical that nVidia's video drivers listen on the network
though. ;-)

Seriously, it could happen, and it can't notify the user that it happens
because the user context associated with drivers is SYSTEM. SYSTEM does not
have any way to get notified of that issue.

I'm not sure whether the network communication is the culprit, but even if
it is, the fault still lies with that video driver. If it needs to listen on
a network interface it needs to open the port for that at install time. Why
it would need to do so is a whole different matter that I can't answer. I
still say try upgrading the video driver.
 
OK.. That sounds pretty logical to me also. But I have tried the default
100.65 drivers.. 101.70 drivers.. and the 158.18 drivers.. The 158's are the
latest release from nVidia.. But this issue occurred with ALL driver
versions. Is there a way I can open the port to let that driver communicate,
so I won't get the random boot?
 
Of course you can open the port. You just need to find out what port it
needs. Since it is a driver, you can't open the firewall to the app. Did the
event log tell you which port it was trying to open?

FWIW, I have an nVidia card too in one of my machines, and I have not seen
this behavior. I can't recall which driver version I have though, and I don't
have the SLI cards.
 
The event log doesn't show the port information. Hmmmmm.. I had another
random boot today. I was on www.msn.com when it randomly rebooted. Like
every instance before, I went to the Event Viewer, and saw that I had an
Audit Error again.. 5032 and 5038. Grrrrrrrrrrrr. This is very annoying!
 
Can you look at the firewall log? Go into the Windows Firewall with Advanced
Security admin tool. Click the Windows Firewall Properties and configure the
firewall log. After the problem happens again you can look at the log in the
Monitoring area.
 
I think I am a little closer to the answer now.. I am in into OVERCLOCKING
my computer. Those who don't know what that is, it refers to the ability to
push your computer above and beyond the stock settings, thus making it
FASTER. The theory behind overclocking is a result of individuals who either
want a faster performing computer or the ability to tweak their computer to
prolong its life, thus reducing the need to upgrade quite as much when a
newer / faster processor comes out. I have an Intel QX6700 quadcore
processor. The default speed on this processor is 2.66ghz. Well, I was
getting this error when I had my system overclocked at 3.6ghz. So, I bumped
it down to 3.4ghz.. Still the same issue. I increased my VCORE (CPU VOLTAGE)
and viola, no more errors. However, the processor ran VERY hot on my high
end water cooling setup. So, long story short, I decreased my overclock to
2.8ghz. At that speed, I was running on the default VCORE. I did, however,
bump up my front side bus (FSB) to 400. To combat the extremely high
temperatures of this quadcore processor, I purchased a Vapochill Lightspeed
Phase Change Unit. The unit needs a few modifications, but I should be able
to run my processor at -30'ish degrees. Yes, NEGATIVE 30's. At that
temperature, many overclockers are able to achieve atleast 4ghz on their
quadcore processors. It's been almost a week since I changed my settings and
I have yet to get that error and any random reboots. If anyone else is into
overclocking, I suggest that you check out www.hardforum.com ..Its a great
place to read and learn about computers and all of the related hardware.

My system consists of:

Intel QX6700 quadcore
XFX 680i LT motherboard
Corsair Dominator RAM PC2-8500C5D (4 gigs)
Enermax Galaxy 1000 watt power supply unit
PNY 8800GTS (soon to have another one for SLi)
Lian Li PC-7A computer case (on its way)
Vapochill Lightspeed (on its way)
$500+ dollar water cooling setup
Chemei 22" LCD Monitor @ 1680 x 1050 resolution
 
Both of the error are harmless ...
Under Event ID: 5032, this is what the message says:
Windows Firewall was unable to notify the user that it blocked an
application from accepting incoming connections on the network.
Click to expand...

This just means that someone pinged or port scanned you etc etc and
the firewall blocked it... beleive me you do NOT want to be notified
everytime this happens ;)
Under Event ID: 5038, this is what it says:
Code integrity determined that the image hash of a file is not valid. The
file could be corrupt due to unauthorized modification or the invalid hash
could indicate a potential disk device error.
File Name: \Device\HarddiskVolume1\Windows\System32\nvd3dumx.dll
Click to expand...

This just means that the Nvidia nvd3dumx.dll driver is not properly
signed... it is probably NOT corrupt... many companies to not properly
sign a driver to Microsoft's standard... if you update your video
driver this MIGHT go away... if the new driver is properly signed that
is...

I would look elseware for your problems....
--

Please REMOVE the X in my email address to reply.

Giovanni Lentini
(e-mail address removed)
 
Back
Top