event id 32091 when sending a fax

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  • Start date Start date
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Guest

I have one user who is not able to send a fax through the windows server 2003
fax that I have set up. If I add the user to the administrators group then,
they can successfully send a fax. If they are not in the administrators
group the following error shows up in the application log of the event viewer
on the windows 2003 server.

Source: Microsoft fax
category: Outbound
event id: 32091

The fax was not submitted successfully because a connection could not be
made to the fax service.

The following error occurred: 5.
This error code indicates that cause of the error.

Sener Macine Name: \\172.16.32.55
Sender user name: markl
Sender Name: Mark Leveille
Number of recipients: 1


I think that this is some kind of rights issue since making the user an
administrator makes the problem go away, but is not a practical solution. I
have other users who can use the fax without being an administrator.
any help on this would be appreciated.
 
Looks like a permission issue to me. Are there sufficient permissions on the
queue and sent items folders and also the FaxService?

Can you run filemon and regmon from
http://www.sysinternals.com/ntw2k/utilities.shtml and check the logs.

---

Renu Bhattar [MSFT]

Microsoft Printing, Imaging and Faxing
This posting isprovided "AS IS" with no warranties and confers no rights.
Please do not send mail directly to this alias. This alias is for newsgroup
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